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Anonymous's avatar
Anonymous
13 years ago

Can't register sims 3 game bought on origin?

I bought The Sims 3 Island Paradise Limited Edition, and after a lot of struggle, I've managed to install the free stuff pack and carnival costumes pack , but I can't seem to manage to install the Island Survival Pack. Unfortunately, the game was ordered on my dads account, so the stuff pack and expansion pack are both registered as his games,- apparently if your origin and sims 3 account emails are linked, if it's installed on origin it'll automatically register on the sims 3 website?- so I can't use that. Whenever I try to register either the expansion or the stuff pack, it comes up with invalid code because it's already been used on origin? What's the point in having a code to register when you can't use it... Also, pack to the survival pack, you can't install that without the island paradise expansion pack registered on the sims 3 website, but I can't do that with it telling me the code is invalid. How can I get around this? (NEVER ordering an origin download, or origin at all, if this isn't sorted out)

4 Replies

  • EA_Spectre's avatar
    EA_Spectre
    Icon for Community Admin rankCommunity Admin
    13 years ago

    When you purchase The Sims 3 or any of its Expansions or Stuff Packs through Origin, you no longer need to manually register your product through The Sims 3’s website. Just make sure that your Origin account details match the details of your Sims account, and Origin will register your products for you.

    If you already have an Origin account and bought The Sims 3 or any of its Expansions or Stuff Packs through Origin, you do not need to create an account on the Sims 3 website. Just log in with your Origin account and you should be able to see your products on your "My Page" website.

    Read more about how to register your game here:

    http://answers.ea.com/t5/The-Sims-3/Information-How-to-Register-The-Sims-3/m-p/387162

  • Sorry but I bought Island Paradise via Origin yesterday and downloaded it but it has not registered automatically . Without a code I cannot register manually.
  • roberta591's avatar
    roberta591
    Hero (Retired)
    9 years ago

    @MarkWDocherty If you redeemed the game in Origin the game will register to thesims3.com my page automatically. You may have to logout and log back in to thesims3.com to show as registered. To download the bonus items you have to go to thesims3.com - login store/sets - holidays and gifts - registration rewards.

    hth

  • Thanks thus is now showing as registered but aren't I supposed to qualify for 1,000 sim points for buying an expansion on Origin? These are not showing.

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