Forum Discussion

Hero+

1 year ago

[Current Issue] Sims 3 "serious error" when loading save

Overview "A serious error has occurred while loading [world name]. It is strongly recommended that you restart the application." This error happens when the game is unable to load the save. The...

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technical issues

puzzlezaddict

Hero+

2 months ago

theauthentic88 I've merged your post with the master thread for the "serious error" issue. The problem is OneDrive, or more specifically Documents being redirected to the OneDrive folder. Since this is a new computer, it probably wouldn't cost you much time or effort to move Documents back to the default location; please see the first post for how to do so.

If you want a refund, here's how to get one:

https://help.ea.com/en/articles/ea-account/refunds/