Forum Discussion
@neoromanempire Do you get the message when trying to start a new save, or only with existing saves? If new saves are affected too, please rename the Sims 3 folder, or move it, to allow the game to create a new one, and test again.
If you still get the error, please create a new admin Windows account and try playing there. Make it local, as in, don't link it to your Microsoft account or any email address. You'll be able to launch Sims 3 without reinstalling anything.
I dont have any saves. I recently built this PC and downloade Sims 3 on it like a week ago. The Sims 3 has never worked correctly on it yet. I get the message when attempting to create a new one regardless of which world I attempt to load, always the same. It loads the entire bar immediately and then says the error message and sends me back to the main screen.
- puzzlezaddict12 months agoHero+
@neoromanempire Then please try a new admin Windows account. It's possible something is wrong with your main account, or at least wrong enough to affect Sims 3.
- neoromanempire11 months agoNew Traveler
Okay that worked. I am able to play Sims 3 ON THE LOCAL ADMIN ACCOUNT ONLY. I also needed to redo most of the steps in that youtube video to get Sims 3 recognizing my graphics card and reinstalled the mods that improve performance but now that I'm done with all that it runs great. I still wish there was a way to not need two accounts on my PC and to run Sims 3 on my main microsoft account profile, so i hope someday somebody can figure that out, but for now my problem is solved and I can play The Sims 3 on my new custom built gaming PC. Thank you.
- puzzlezaddict11 months agoHero+
@neoromanempire If this PC is new, would it be easier to just transfer your other content to the new account? It's an honest question; I don't know how much work that would entail. And I can keep trying to help with the issue in the main account, but it's an odd one in that playing on low settings helps. I know what to do when the game won't open at all or when the "serious error" message shows up every time, not necessarily when it's dependent on something as seemingly unrelated as graphics settings. Still, I'd be happy to keep making suggestions.