Forum Discussion

5 years ago

Downloaded sims 3 game through steam, where do I find my serial number/code?

I downloaded my Sims 3 game plus the expansion pack, Pets, through Steam and I was wanting to download some new worlds and stuff from the Sims page; However, It asked for me to give my serial number/code that usually comes with the disc game. I don't know where to find that or if I even have one... Please help.

technical issues

1 Reply

puzzlezaddict
Hero+
5 years ago
@Charm1408 Unfortunately, Steam no longer provides a CD key for the Sims 3 base game. The reasons are complicated, but what it comes down to is that you'll need to contact EA customer support to request that the game be added to your Origin account.

https://help.ea.com/en/contact-us/

You can upload screenshots showing proof of purchase when you submit the request for help.