Dragon Valley not Downloading
Recently my dragon valley uninstalled its self from my game. I have tried to go in game and use the downloads dashboard and install it that way, but then I get "there was an error while downloading c...
Forum Discussion
@wildmay First, please make sure that there aren't any remnants of Dragon Valley in your game folder. Open the launcher and scroll through the list of installed content, and uninstall DV if you see it. Then look in Documents\Electronic Arts\The Sims 3\Installed Worlds, and delete the Dragon Valley file if it's still there.
Now try to download DV again. If you have trouble, try a different browser—Firefox and Internet Explorer work best with the store. You can download from your purchase history or directly from the DV product page.
If this doesn't work, go into Documents\EA\TS3 and move the entire Downloads folder to the desktop, open the launcher so a new folder is created, and try downloading again. If that doesn't work either, move the entire Sims 3 folder to the desktop, open the launcher, and try one more time. If DV does download this way, you can move the Sims3Pack into Downlaods inside your old game folder, trash the new game folder and put the old one back, and then install the world normally.
I tried everything in the order you said to and it still wont work. I still get that same message.
@wildmay Did you try in a clean game folder with both Firefox and Internet Explorer, and from both your purchase history? Clear your browser caches and try again. You may also need to allow popups. And, depending on what antivirus/firewall you use, it's possible the download is being blocked, in which case you'll need to allow it through manually. (How to do this will depend on the app you're using.)
The issue doesn't appear to be the store itself—I just downloaded and installed another world without any problems, using Firefox—but I don't own DV, so I can't test directly. If you can't download DV no matter what you do, try another world, again in a clean folder, and let me know whether it works.
Nothing is working
