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Anonymous's avatar
Anonymous
12 years ago
Solved

Error message "Unable to start. Please reinstall base game"

I received the error message

"Unable to start, please reinstall base game"

I haven't tried to play the Sims since Christmas. I have most of the expansion packs and haven't added anything else since the last time I played. All discs are store bought.

I recently logged into my Origin account and added my games to the "my games" tab and then tried to play the game but the launcher won't open and I get that error message. Tried bypassing the launcher too but that won't work either.

I'm currently living abroad so only have my latest expansion pack, Island Paradise. I can't reinstall everything until I get home which won't be for several months.

Please can somebody tell me how to fix this!!

pc
technical issues
  • crinrict's avatar
    crinrict
    12 years ago

    When did you buy the base game ? Were you able to play the game without Origin before ?

    I would just try to apply the super patch over everything and see if that gets the game back in working condition

    Try downloading the patch manually here:

    http://answers.ea.com/t5/The-Sims-3/FAQ-Patch-1-67/td-p/67858/

    Just say yes when it asks you if you want to overwrite.

9 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago

    I got this error message when trying to play my sims game

    "Unable to start. Please reinstall base game"

    I haven't tried reinstalling because I'm currently out of the country and don't have the original game with me. I have almost all the expansion packs and I don't particularly want to spend days reinstalling them all.

    Does anybody know why this message has come up and how I can get round it?

    Is this something to do with Origin? I signed into my account for the first time and then my sims stopped working. All my games are store bought and not downloads.

    Please help!

  • Anonymous's avatar
    Anonymous
    12 years ago

    And I don't want to use Origin to play them, I have the disc. I just want it to run 🙂

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    When did you buy the base game ? Were you able to play the game without Origin before ?

    I would just try to apply the super patch over everything and see if that gets the game back in working condition

    Try downloading the patch manually here:

    http://answers.ea.com/t5/The-Sims-3/FAQ-Patch-1-67/td-p/67858/

    Just say yes when it asks you if you want to overwrite.

  • Anonymous's avatar
    Anonymous
    11 years ago
    This is absolute *. I bought the starter pack last year December loaded it and when I tried playing it it did the same thing. So I reinstalled the games that means all my saves were gone n I had to start from scratch then I try play it again the next day after having saved a new game and it's telling me the same things. It's absolutely frustrating to say the least and * why put origin there if it has issues, I pay for the games aaand I'm wasting data on fixing problems that shouldn't be there!!!!!

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