Forum Discussion

crinrict's avatar
crinrict
Hero+
14 years ago

[FAQ] Lost and broken DVDs and missing serial codes - What to do ?

Lost/broken DVD but still have the serial code With your serial code, you are eligible for the download version of your game. You can download it through Origin and redeem your code. Instructions o...
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Anonymous's avatar
Anonymous
14 years ago

Help me EA !!!!! I spent 30 pounds on buying Sims 3 n now I lost the serial number and it is not installed on my new computer ! I still have the DVD that has a different code on it but its not the serial number can this help u identify my serial number?  What is the email address for EA ?

Anonymous's avatar
Anonymous
10 years ago

i've lost my sims 3 pets serial code...and disc please help!!

  • crinrict's avatar
    crinrict
    Hero+
    10 years ago

    Did you register it on Origin ? Then the game should show up there.

    If not, you'll need some kind of proof that you bought it and contact a game advisor

    • Horrorgirl6's avatar
      Horrorgirl6
      Seasoned Ace
      9 years ago

      I have a problem I lost my codes, but when I did the thing you did. The codes still don't work

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