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drkatrine1's avatar
6 years ago

Flickering screen after CC

Hello there,

I experienced something VERY wierd and confusing yesterday:

I was looking forward to playing the Sims 3 for a long time, and did a test run of it. Everything went fine. There was no problems with running the game. My laptop is a Dell laptop with Intel Core i5, 16GB RAM, and a dual graphics card, so I have an Intel Integerated Graphics 630, and a Nvidia Geforce 940MX. Of course playing on the Nvidia card as that is the gaming graphics card.

I play with CC and hadn't really installed much, only NRASS, and I wanted to install Storybrook County and its save file from Mysimreality's blog page. And so I did. However, when I double clicked the file that needs to be downloaded and installed through the Sims 3 launcher, a debug file popped up. Something with 'local'. I can't remember exactly what it said. The first time the launcher popped up but didn't do anything, so I tried again, and this time it worked. I got it installed, and put in the save file as well in my saves. 

I then noticed some blinking and flickering on my screen. It was black flickering and blinking. I found out that Origin was open but 'didn't respond', so closed it. I thought it was fine.

It was definiteitly not fine. I experienced a big ammount of flickering and blinking on my screen. Not in game, but my actual laptop screen. It even flickered every time I changed tab in my Google Chrome browser. 

I have never had a problem like this or at all with the laptop. I was very confused.

I decided to then delete the world and the save, and thought that might get rid of it, but it didn't, so I uninstalled the Sims 3 and closed down Origin. This didn't work either. The flickering and blinking turned a little less, but that was all. 

I then proceeded to do an antivirus scan(I have F-Secure) since I thought that maybe the file had brought a virus with it, but it found nothing. 

I restarted the laptop, but nothing. 

After all of this the flickering and blinking became a little less, in the sense that it came up randomly with a little more time in between, but when the CPU went higher, it came more. The flickering and blinking is both blinking black screen, and flickering/blinking green and pink colors with distortion. This made me very worried, and very confused. How can a CC world for the Sims 3 cause this? 

I have now had my laptop open(it's a new day) for about an hour and a half, and I have experienced no blinking and no flickering, which makes me extremely happy, and I hope it continues that way!! 

However, I am still confused as to why this happened in the first place. Can anyone help me find out? Does anyone know anything about such a thing? Because I have never heard of it before. And I'm honestly scared on behalf of this laptop now. Can I still play? Should I install it again? Should I not?

Thank you for your help in advance. 🙂

19 Replies

  • drkatrine1's avatar
    drkatrine1
    6 years ago

    Hello again!!

    I just wanna say thank you for all of your help again :D You've been extremely helpful and let me know of things I didn't know at all.

    I have made a dxdiag of the new system on the new laptop and was hoping you would look it over for me as I don't truly understand it myself? You definitietly know it a lot better than me and I was hoping you would, of course when you have time and if you want to, don't stress about it and don't do it if you don't want to!

    Thank you so much again and I hope you are having an AMAZING day!! :D

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 years ago

    @drkatrine  The hardware on this laptop is a bit different than on the previous one, although the graphics cards are in the same class.  The same principles apply—limit your framerates, turn down graphics settings a bit if you need to, make sure the laptop can properly cool itself when you're playing, etc.  There's nothing that jumps out as a problem about this system.  The GPU drivers are a bit old, but not so old I'd expect them to cause problems.  Sims 3 doesn't need the newest drivers, so there's no reason to update unless you notice a problem.

    The dxdiag does list a pile of errors related to Mobile Partner, which is software for computers connected to Huawei modems.  If you don't have a Huawei model, you can uninstall the app, and if you're having connection problems in general, you may want to uninstall and reinstall it.  But any more than that is out of my area of expertise.  If you live in a building with shared internet, you could ask whoever manages it; otherwise, ask wherever you bough the modem.  Or, if you don't notice anything wrong, just ignore it—some errors aren't really errors at all.

  • drkatrine1's avatar
    drkatrine1
    6 years ago

    Mobile Partner is my Huawei modem internet, yes. I have experienced some wierd things: Websites loading very slow, the connection going out, and just now I went on both chrome and firefox, and the same pages continued to give errors when I tried to get into them. What do you suggest I do, reinstall it, or should I just contact the company right away? Thank you for this because it answered my questions about what I have experienced.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 years ago

    @drkatrine  I'm not surprised you've been having internet trouble, given the errors.  This is not my area of expertise by any means, but the person I asked said that it should hopefully be enough to uninstall and reinstall the driver.  Here's how:

    • Download the latest version from here:  https://huawei-mobile-partner.en.lo4d.com/windows
    • Take your computer  offline, as in, turn off wifi and/or disconnect the ethernet cable
    • Click on the Windows icon in the lower left corner of your screen, and select Settings > Apps
    • Scroll to where Huawei Mobile Partner (or just Mobile Partner) is listed, and uninstall
    • Reboot your laptop, still with no internet connection
    • Install the new version you downloaded

    If you still see evidence of internet-related issues, like a lost connection or slow loading, let me know.  And of course the same goes for any issues with Sims 3.

  • drkatrine1's avatar
    drkatrine1
    6 years ago

    Thank you so much for this!!

    I remembered I have a backup modem from Huawei, so I uninstalled the old Mobile Partner and moved it all to the new Huawei modem. I couldn't install it though. It opens up in a HiLink thing in internet explorer, it's basically the same thing where you can connect your internet and check your messages, just over a browser I guess? So I have had the internet on for a couple of hours now, and I haven't experienced the problems I had before. So far so good. In the bottom right of the screen where we can view our WiFi it says "network: connected" and there's a picture of a computer screen with a cable on the side. I guess it works? It's different from what it did before with the old modem, but so far so good. I will let you know if anything happens, and thank you again SO much for doing this.

    I wrote on another site about problems I experienced with a wierd mechanical stuttering sound coming from the laptop. It came whenever I went into an internet browser, though was a lot worse when going on Google Chrome. People told me it was because Google Chrome is a CPU drainer. However, after putting in the new modem and using that his way instead, the sound is no longer there. I'm thinking the old one was the cause of it considering the errors in dxdiag as well. Now I just hope all the good-ness lasts, lol. Thank you again.

  • drkatrine1's avatar
    drkatrine1
    6 years ago

    My internet is incredibly slow sometimes though which is annoying. Will try more stuff tomorrow to see if I can fix it.

  • drkatrine1's avatar
    drkatrine1
    6 years ago

    So I fixed it, however I have run into another problem(* all these problems, exuse my language), and I'm so sorry for bothering you all the time.

    The problem is that it dosen't matter what internet I'm on, if it's my own or WiFi from another place, the internet is EXTREMELY slow most of the time. I don't get it. Do you have an idea why this could be happening?

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 years ago

    @drkatrine  You're not bothering me at all.  But I really don't know how to troubleshoot slow internet, other than to take the laptop to various places to see whether it's ever fast (which you've already done).  Try a different browser, just to make sure it's not really that simple.  If that didn't make a difference, I'd run a virus scan just to cover my bases; Malwarebytes is good and has a free version.

  • drkatrine1's avatar
    drkatrine1
    6 years ago

    Thank you so much for this. I will see what I can do and hope for the best. 🙂

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