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Anonymous's avatar
Anonymous
12 years ago
Solved

Having trouble installing Midnight Hollow and Dragon Valley from both in game store and launcher

Both games show up as downloaded, both install successfully and are indicated on the launcher as installed content. However, when I open the game, the content isn't available. So, I qiut the game, open the launcher, check installed content--it's disappeared. I check downloads, it shows. Install content successfully, shows up on the launcher as installed content, launch game--content isn't there. Repeat ad nauseaum.

It would be super cool if someone could give me dumbed down instructions on how to troubleshoot this issue--I just got out of the ER for a kidney stone and all I want to do is screw around with some new Sims stuff until my pain meds take me away like Calgon. :womanembarrassed: / :womanhappy:

Help, please?

Best,

Jenny

6 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago

    P.S. Everything is legally downloaded, I too much of a wuss/computer illiteratue to mess around with anything else.  Also, this base game is Sims 3 with the Supernatural expansion.

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    12 years ago

    your game will play from whatever game you normally play from dragon valley and midnight hollow are worlds so to play in either of those worlds launch the launcher then in the main menu +new game the world should be there to select either one to start and play  with...now the main question is do they show up there ?

  • Anonymous's avatar
    Anonymous
    12 years ago


    No, they don't show up at all! Incredibly frustrating. I tried clearing the cache last night but it didn't work (advice from a friend, I just followed instructions). It's still shows up as downloaded, I install it, it shows up in installed content, but when I launch and select new game they are just not there as options.

    Best,

    Jenny

  • Anonymous's avatar
    Anonymous
    12 years ago

    Thank you! This FAQ totally cleared it up (and made me feel like an idiot because I read this before and missed the section about what caches to clear and reinstalling--reading comprehension fail!). I'm now living my dreams in Midnight Hollow!

    Best,

    Jenny

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    12 years ago

    welcomes 🙂 delighted you have your world too 🙂 one of my fav's

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