I haven't played my sims game in awhile, so when I finally got back on it said I needed to register my game. Well this is odd because I all ready did to get the free stuff with the game. So I tried imputing my Sims 3 code and it wouldn't take it. So then I tried my latest expansion pack code, which that did not work. What do I do? I am signed into the game but I can not do anything online.P.S.: this is a disk version of the game, on an origin account.

@flame24685656 is this the original Origin account you used to register? You'll need to contact EA most likely about this: http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://help.ea.com/en/article/contact-ea-help/Best of luck and happy gaming

@flame24685656 try the solution in this thread http://answers.ea.com/t5/The-Sims-3/in-the-sims-3-game-my-game-says-that-i-need-a-registed-game-but/...

Yes this is my original account I signed up with. I just really want to send gifts off again.

I have tried this and it hasn't worked. I changed my profile picture, but hasn't done anything to it.

@flame24685656 What was the message when the code wouldn't take? Is your computer a pc or mac? What is the version of your operating system?

Help re-registering a game I already registered.

11 Replies

Anonymous
10 years ago
@flame24685656 is this the original Origin account you used to register?

You'll need to contact EA most likely about this: http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://help.ea.com/en/article/contact-ea-help/

Best of luck and happy gaming
Anonymous
10 years ago
Yes this is my original account I signed up with. I just really want to send gifts off again.
rumbutter
Hero (Retired)
10 years ago
@flame24685656

try the solution in this thread http://answers.ea.com/t5/The-Sims-3/in-the-sims-3-game-my-game-says-that-i-need-a-registed-game-but/...
Anonymous
10 years ago
I have tried this and it hasn't worked. I changed my profile picture, but hasn't done anything to it.
roberta591
Hero (Retired)
10 years ago
@flame24685656 What was the message when the code wouldn't take? Is your computer a pc or mac? What is the version of your operating system?
Anonymous
10 years ago
The code is invalid, PC, Windows 7 it was installed on but upgraded to 10
roberta591
Hero (Retired)
10 years ago
@flame24685656 Do you have Origin installed? If you have Origin installed, does the game appear in Origin? Windows 10 does NOT support SecuROM and SafeDisc. If you have Windows 10 the game needs to be at version 1.69 (which removes SecROM) and the game needs to authenticate with Origin. Once the game is patched to version 1.67 and the game appears in Origin (Origin may pick up the game automatically) the game will patch to version 1.69. Reboot the computer and the game should play.

If you are getting the code in invalid you are probably entering the code wrong - if you are getting the code is already in use then the code is already registered.
Anonymous
10 years ago
Yes I do have origin and and yes the game appears on origin. That's how I launch the game. How do you update the game because I remember there used to be a button at the bottom of the The Sims 3 launcher that said update but that's long gone. Sorry I meant to put the code is already in use.
roberta591
Hero (Retired)
10 years ago
@flame24685656 Try right clicking the game icon in Origin and click check for updates.
Anonymous
9 years ago
I tried that and it still has the button to registering the game, but now it keeps crashing when you go to create a sim.

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Help re-registering a game I already registered.

11 Replies

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