http://be.sponsorpay.com/assets/web_client.js

Hi! My daughter has had problems with the same message. We have tried pressing Yes and No, not matter what the game doesn´t open. All we get is a few seconds of black screen, and then we are back to origin. According to origin the game is on so we can´t turn it off, unless I go into the pc joblist and shut it off there. This problem has been going on for a long time. In the beginning after a few tries the game would turn on, but now there is only a black screen! What can we do?