Solved
I can't redeem codes on the sims 3 website
I recently bought The Sims 3 World Bundle with Monte Vista and Hidden Springs. When I go on to The Sims 3 website and try to redeem the codes it wont let me.
Forum Discussion
I have tried everything still will not let me redeem my code. Tells me site is down been trying since 4 pm today still not working.
EA_MaiEA Staff
Hi @tmmyhlh,
Are you still having issues to redeem your code? I've just checked and the website is working for me, I hope it was only a temporal issue and you can access now.
Let us know if you still have issues or not.
-Mai
I am having the same issue , just bought roaring heights and the code won't redeem. It's as if it was processing the code indefinitely
It worked after a couple of tries
- I just bought the two bundle packs on origin one being the worlds , the other is generations. I have 4 codes and when I type them in the spinner spins forever and times out. What am I supposed to do now?
@meggs117 Generations being an expansion pack should have 5 groups of 4 characters. Worlds being a store item should have 4 groups of 4 characters. You can redeem codes in Origin or thesims3.com site. Is your computer a pc or mac? Where did you buy the codes?
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