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CamieLynn's avatar
CamieLynn
9 years ago

I had to factory reset my pc and lost worlds. How can I recover them?

I had to factory reset my PC and lost worlds (Barnicle Bay, Dragon Valley, and Monte Vista) When attempting many times to re-download from purchase history I was unable to either update nor successfu...
pc
technical issues
roberta591's avatar
roberta591
Hero (Retired)
9 years ago

@CamieLynn  Did you install from disc? What is the version of your game (launcher lower left)? What version of windows are you using?

CamieLynn's avatar
CamieLynn
9 years ago

I think they were installed from a disk, but I had to download them from the website. Launcher version 1.69.43.024017  and  the version of windows is Windows 10 Home.

  • roberta591's avatar
    roberta591
    Hero (Retired)
    9 years ago

    @CamieLynn  Did you reinstall the Windows operating system?

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