Immediately closes on launch from origin
Go to launch The Sims 3, Origin will minimize and then immediately reopen and give me the option to click play on the sims 3 again. No error messages. These are the troubleshooting options I have d...
Forum Discussion
@Adoringly I don't think the age of the codes matters; a couple of mine were registered in 2011. The error from the Reliability Monitor suggests this might be a .NET Framework issue. It's possible version 3.5, which Sims 3 uses, is disabled on your machine, in which case you can just manually enable it. Hit Windows key-R and enter "appwiz.cpl" without quotes. In the File Explorer window that opens, click "Turn Windows features on and off, and you'll see this:
.NET 3.5 is in blue, right at the top. If the box next to it is empty, click to check it, and Windows should download and install it.
If that doesn't help, or if the box is already filled in, try running the .NET repair tool:
https://www.microsoft.com/en-us/download/details.aspx?id=30135
Even though it's not specified, it normally works fine in Windows 10. If it doesn't help, let me know; if you can't run it, please post the error message you receive.
Okay so they were already enabled, I ran the repair tool and tried to launch sims 3 and it reopened origin, here is the perfmon /rel of that.
@Adoringly I apologize for the delay. Since the .NET repair didn't help, try running a couple of basic checks on your Windows system files. The second one (sfc) covers the newest version of the .NET Framework, which shouldn't be involved in running Sims 3, but the Reliability Monitor errors do reference it. (That's a bit weird, but it's easy enough to address.)
Here's what to do:
- Hit Windows key-X
- Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” whichever option is offered
- Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes into the window, and enter
- The system will start validating soon. If it throws an error, please list it here
- After it reaches 100%, hit Windows key-X again
- Again, choose “PowerShell (Administrator)” or “Command prompt (Administrator)”
- Inside the window, copy and paste “sfc /scannow” without quotes into the window, and enter
- Post the message you receive here
So I did both because neither of them did anything. They just sat there like that and didn't do anything.
@Adoringly Okay, restart your computer and type "cmd" without quotes into the search box in the lower left corner of your screen. Command Prompt will show up; be sure to choose the option to Run as Administrator. Use the same directions to run the same two commands as before, and let me know how it goes.
