Issue redeeming Sims 3 World codes
Hi，
Not sure what’s going on, so hoping someone here can help.
I bought the Sims 3 World Bundle today and got 2 active codes, but I can’t redeem either of them. I tried both codes on these two si...
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I’m in the same boat, although I can’t seem to find where you’re able to redeem codes through myaccount.ea at all… it’s also not working for me on store.thesims3, straight up nothing happens. Very anticlimactic.
I thought I might’ve been clever trying to use ea.com/redeem but it just told me that I need to redeem it to store.thesims3… at this point I’m likely going to submit a help ticket or whatever, but hopefully it’s just a temporary glitch with the website and we can all redeem our codes soon.
EDIT: Just to add, I’ve tried it on Mozilla, Edge, and specifically downloaded Chrome to try it there too, so it doesn’t seem to be a browser incompatibility issue.
I contacted support and they were also unable to redeem my codes, so it seems to be a widespread issue/glitch with the redemption codes for The Sims 3 Worlds Bundle at the moment.
Support told me they’d forward the info I provided on the issue to EA/generally alert EA that this seems to be a widespread issue that needs to be fixed, and with the number of people starting to post/contact support about it, hopefully they’ll fix it soon. They also told me to keep an eye on the EA forums and whatnot because it’ll likely be announced whenever the issue is fixed.
I have the same problem, I also bought the World Bundle for the sims 3 and I can't redime the code on the website of The sims 3.
Lei me know if you're able to do it!!
Thank you so much
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