Forum Discussion
Jakub552001
4 days agoSeasoned Newcomer
I purchased Monte Vista and Aurora Skies through the EA app. They show as owned in the EA app, but they don't show up in The Sims 3, the Launcher, or in my purchase history on thesims3.com. This is a Sims 3 Store Claiming issue. Please re-claim in the store or provide the Sims3Pack downloads.
- katrinaruby12064 days agoSeasoned Newcomer
Hello, this happened to me after buying the world bundle and roaring heights. I contacted EA and they are having this issue for everyone buying them. They're not sure when it will be fix, but I managed to complain enough to get a refund.
- Jakub5520014 days agoSeasoned Newcomer
Hello, Thank you very much for the message. I don't like to hear it, but I've heard about this problem before. Hopefully it will be fixed soon. It's been a long time since it was released....