Forum Discussion

dafanasjevas

7 years ago

Solved

Issues installing game

Can't install Sims 3 game on my mac. Error: 327682:0 Tried everything, please HELP!

mac

technical issues

puzzlezaddict
7 years ago
@dafanasjevas Does your Mac run Catalina? If so, that's why Sims 3 won't install—it's a 32-bit app, and Catalina is 64-bit only. There's no way around the problem. But EA has announced a 64-bit-compatible version of TS3, to be released some time in early 2020. Here's the full announcement:

https://answers.ea.com/t5/Technical-Issues-Mac/An-announcement-for-The-Sims-3-players-on-Mac/td-p/8271641

In the meantime, your only options are to play on another computer, or to install another operating system (i.e. through Bootcamp or a virtual machine) on your Mac.

If you only bought the game sometime in the last two weeks, you can ask for a refund. Here's how:

https://help.ea.com/en-us/help/account/returns-and-cancellations/

puzzlezaddict

Hero+

7 years ago

@dafanasjevas Does your Mac run Catalina? If so, that's why Sims 3 won't install—it's a 32-bit app, and Catalina is 64-bit only. There's no way around the problem. But EA has announced a 64-bit-compatible version of TS3, to be released some time in early 2020. Here's the full announcement:

https://answers.ea.com/t5/Technical-Issues-Mac/An-announcement-for-The-Sims-3-players-on-Mac/td-p/8271641

In the meantime, your only options are to play on another computer, or to install another operating system (i.e. through Bootcamp or a virtual machine) on your Mac.

If you only bought the game sometime in the last two weeks, you can ask for a refund. Here's how:

https://help.ea.com/en-us/help/account/returns-and-cancellations/