@graceymanors If the code was transferred, you should be able to download your store stuff again, although I'd suggest another clean Sims 3 folder.
Okay, I will go try that. Hopefully this works. I figured buying the games on sale on steam was my chance to have all my PC games on one platform.
Didn't realize it would cause hiccups.
I am still getting the same message, even with a clean EA folder.
Not as bad as before but still getting it.
Edit: Now the store page itself is telling me I haven't purchased anything.
Finally on chat and once again the agent doesn't understand. They think its an issue with the game itself. Even though I specifiy the store.lol
@graceymanors For your missing content, the store site may just be having a hiccup. It happens.
For the CD key, I'd suggest getting a refund for the base game from Steam and then buying it again, but please hold off on that until tomorrow; I'd like to get a second opinion on this issue. Just don't play the game tonight: Steam allows for refunds for up to two weeks after purchase, but only if you've played for two hours or less.
I had also bought the expansions and DLCs as well. If I refund the base game will that refund those to?
I will wait until tomorrow.
I bought them seperately. The complete collection didn't come with the base game.
Okay, so I got a refund and rebought the game. Got it registered....and still have the same issue.
So I removed the sims 3 and steam. Redownloaded Origin and the game that way.
And I still have the same issue. It seems like origin is doing the same, but it looks like the steam version because its 1.69 patch
I just remembered something.
The issue started happening after someone tried to gift me a store item. And the purchase didn't go through for some reason.
It took their simpoints, and it shows up in my purchase history but gives me the error I don't own it, when I go to the item's store page. It asks me to buy it.
And that is when all my other items started acting up. I got on live chat and they said they couldn't find any purchase.
@graceymanors That's interesting about the gifted store item. Which one was it, and when (more or less, if you don't know exactly) did this happen? I've been gifted a few items in the past, none of which went through the first time, but it worked in the end and I can download all the items now without trouble. On the other hand, these were all part of sets I was able to complete later, so that may be overriding any problems with gifted items.
As for the items that won't install for you, I don't own all of them, but I was able to successfully download and install the six I tried. I downloaded Farm Fresh Folk MSM Trailblazer, and the wind chimes from my purchase history; and the halter dress, halter top with beads, and faire folk jar from their product pages. All showed up properly for me.
Is there anything these items have in common, for example were they also gifts, or are they older or newer than your other items?
