Thank you! I been trying for hours to find a live chat, going through different topics lol
So for anyone interested who might have my issue.
The agent said
"So I just got this case investigated by the concerned team and am happy to tell you that you’ve nothing to worry about, looks like a few other players have reported this issue as well, however, the good news here is that the studio is already aware of it and is already working on a fix, it’s getting rectified as we speak, thanks for your patience on this one and again do not worry we got your back on this one."
@graceymanors Sorry to say it, but the support rep just told you that to get you off the line, so to speak. This is a very common response to issues they don't know how to fix, many of which are issues they absolutely should be able to address. I can almost guarantee you that no one at EA is working on this problem, and your account won't be fixed unless a support rep does it manually.
So if you want this issue addressed, you'll need to find a support rep that actually understands the problem.
I tried two more agent sand they told me the same thing. This is the problem I keep getting agents who won't help.
