13 years ago
Lost my game
So I hadn't been on my compyter for week or something and once I check Origin there was some new features and stuff and I put in my game disc and when i checked my libary to play it nothing was there...
See this: http://answers.ea.com/t5/Origin/I-bought-a-game-but-it-does-not-show-up-in-Origin/td-p/53928/
If it doesn't, you need to contact customer support
The AnswerHQ is about Users helping Users.
They can be found here: https://help.ea.com/contact-us/ask
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
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Please accept a solution if your issue is solved. XP is also appreciated
It was working fine for the first couple of weeks then the new features on Origin came up and then I couldn't find any of my games.
Then talk to customer support as suggested above.