Forum Discussion
puzzlezaddict
9 months agoHero+
7f93e2768deb2931 Are you saying that you opened a live chat window and no one posted in it? They usually post first. I ask because the way to get a live chat is NOT through sending an email. "Live chat" is a separate option on the same page where you can choose to email or click a suggested help article. When I click the link I posted earlier (when signed into the help site overall), I see live chat on that exact page, just down a bit from the others.