My sims 3 doesn't start when i hit start button in launcher.

Bitdefender has a known conflict with the game on windows 8. 

Try if it starts if you turn it off.

Also your graphic card info is missing from your dxdiag. Try redownloading the drivers.

I have turned off Bitdefender and i installed the new drivers of my grafic card, it's still the same. Everytime i try to start Sims, i get the launcher i press the play button but nothing happens.

Do you see a repair option if you right click on the game in Origin ? If so, try it.

Could you also post this info: 

1. Click on Start and then type the following into the search prompt at the bottom: perfmon /rel
2. Press Enter to proceed.
3. A window will open and in there you can click on the red circles with a white X.
4. After clicking the X, the info on the bottom will update. Choose the Sims 3 Critical Event one and right click on it and choose "View Technical Details"
5. Now on the next window, choose Copy to clipboard at the very bottom and post this into a reply to us here.

I don't see a repair option and for the extra info:

Bron
Sims 3 Component

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Datum
‎7-‎4-‎2014 10:18

Status
Verzonden rapport

Beschrijving
Pad naar toepassing met fout: C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\Packs\TS3EP10\TS3EP10.exe

Probleem met handtekening
Naam van probleemgebeurtenis: APPCRASH
Naam van de toepassing: TS3EP10.exe
Versie van toepassing: 1.0.0.1
Tijdstempel van toepassing: 00000000
Naam van foutmodule: avcuf32.dll
Versie van foutmodule: 3.10.8813.5087
Tijdstempel van foutmodule: 52f8d9d1
Uitzonderingscode: c00000fd
Uitzonderingsmarge: 00009408
Versie van besturingssysteem: 6.2.9200.2.0.0.256.48
Landinstelling-id: 1043
Aanvullende informatie 1: 397d
Aanvullende informatie 2: 397dda704397a73c96061c4e13c1a047
Aanvullende informatie 3: 2468
Aanvullende informatie 4: 24680c4ca61522e45f7ccacf3eebd5f9

Extra informatie over het probleem
Bucket-id: 30d0137771c52953e201e537e2193104 (73100504595)

Google says avcuf32.dll belongs to BitDefender ....

Would you be willing to uninstall it for testing purposes ? Maybe something is still running.

Ok i uninstalled Bitdefender and i could start sims without a problem, the moment i reinstalled bitdefender i had again the same problem. Now i started looking in my bitdefender and the problem causing all of this is my active virus management. I putted that on off and i can log on to sims. Now my question is, can this cause any problems when it is turned off? I have aloth off games running and i have been hacked a few times before. 

That's a good question. I would think that as long as you don't use the internet while playing the game, you should be ok. I would turn off Origin after the initial start (you can do that as soon as the game is running).

I don't think you'll get a virus through the game itself.

I would be very grateful if you could write down exactly what you did to get it running. Were did you find the setting to turn off ? Step-by-step instructions would be awesome. I don't have bitDefender myself so that would be a great help to others.

Thanks so much.

I'm sure that will help others. 

I've accepted a solution for this thread. Please feel free to revoke it (options - not the solution) if you have further issues.

Also will be using your solution (with credits) if others have this. Hope that is ok.