No sims 3 64bit on MAC

I can't install sims 3 on my Mac even though I should have the 64 bit version in the EA APP I only have the 32 bit version.

I found this article, which would help but I have no idea how to start a case with EA support.

https://forums.ea.com/discussions/the-sims-3-technical-issues-en/re-cant-find-64-bit-version-of-sims-3/11141178