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Anonymous's avatar
Anonymous
12 years ago
Approved

Origin has now killed 2 of my games and I can't re-install them.

I had to uninstall 2 games manually and now neither will re-install with Origins. I want help re-installing them or I would appreciate my money compensated please. The Sims 3 is the worse case of th...
pc
technical issues
Anonymous's avatar
Anonymous
12 years ago
Approved

This is not for Mac users. Sorry I should have said I own a Mac computer. Still, I would actually prefer a refund for both games at this point.

crinrict's avatar
crinrict
Hero+
12 years ago

If you just bought it you can get a refund through this: http://answers.ea.com/t5/Origin/IMPORTANT-Great-Game-Guarantee/td-p/1418236

If it has been longer, get in touch with customer support

Game advisors can be found through live chat.

  1. https://help.ea.com/en/contact-us/ 
  2. Set your language to US at the bottom
  3. Describe your issue with a few words
  4. Select Product: The Sims 3
  5. Select Category: Billing/Purchasing or Account Management
  6. Select Platform: PC
  7. Click Find solution
  8. Scroll down and click I still need help
  9. Click Chat Now to chat with a Game Advisor

With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

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