Forum Discussion
Anonymous
12 years agoThis is not for Mac users. Sorry I should have said I own a Mac computer. Still, I would actually prefer a refund for both games at this point.
crinrict
12 years agoHero+
If you just bought it you can get a refund through this: http://answers.ea.com/t5/Origin/IMPORTANT-Great-Game-Guarantee/td-p/1418236
If it has been longer, get in touch with customer support
Game advisors can be found through live chat.
- https://help.ea.com/en/contact-us/
- Set your language to US at the bottom
- Describe your issue with a few words
- Select Product: The Sims 3
- Select Category: Billing/Purchasing or Account Management
- Select Platform: PC
- Click Find solution
- Scroll down and click I still need help
- Click Chat Now to chat with a Game Advisor
With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html