Shane: Hi, my name is Shane. How may I help you?
2366471064: Hi
2366471064: Is Sims 3 compatible with the most recent MAC OS X update
2366471064: I have a 320M graphics card
2366471064: Is there any plan for EA to fix the problem that 320M graphics card is not supported?
Shane: Yes they are working on this issue.
2366471064: So after this fix the 320M WILL be supported?
Shane: Yes.
2366471064: Is there any expected date that this be fixed by?
Shane: No as such we do not have any ETA (update) for this.
2366471064: Were EA aware that 320M would not be supported before Lion was released
Shane: Yes.
2366471064: Why was this not fixed before Lion was released
Shane: Please be patient you get the E-mail for this as your issue is escalated by Ankit.
Shane: Thank you for contacting EA Customer Service.
Shane: Thank you Bye and take care. Have a nice day!!!!!
So EA was FULLY aware of this problem yet chose NOT to fix it!!
