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Pen-pen26's avatar
12 years ago

Please help, I have no idea what is going on....

The Sims 3 expansion packs keep on failing to download, I am on a Windows 8 PC, and each time I start to download my expansions I keep getting the 'Download error: pease check your internet connection or try again later'

I have checked and rechecked my connection and even called up my provider, however nothing seems to be wrong my end... if someone could please help I would love it,

Thanking you,

Pen

3 Replies

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    12 years ago

    Hey, please try relaunching Origin as an administrator. It might also help to check that Origin is whitelisted for your Anti-Virus and Firewall.

    If this has no effect, do all games have issues downloading through Origin? You can try downloading an alternate game* and see if you run into issues there too.

    *Plants Vs Zombies is currently free with On The House if you don't have it already, and it has a relatively small download size.

  • I ran Origin as Admin and made sure it was whitelisted for my firewall. My firewall has no problem, that's all good.

    I did as you suggested and tried downloading Plants Vs Zombies, that too failed. I had recently installed Origin (as I had to buy a new laptop...) So I am no closer to finding out what is wrong.

    Thanks for getting back to me so quickly David.

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    Make sure you have Proxies turned off.

    Control Panel --> Internet Options --> Connections --> LAN Settings --> Untick Proxy Server

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