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Anonymous's avatar
Anonymous
13 years ago
Solved

Problems with Sims 3 Download with Steam

  I have a few problems with my Sims 3 that I downloaded from the Steam Store. When I try to use the product code provided by Steam to activate my game on the Sims network, there is an error. It does not recognize the code even though I have never used it before.

  My other problem, I just got The Sims 3 World Adventures, but when I put in the CD, it said I need to install The Sims 3. I have it installed- I bought it from Steam and have played it many times.

  Please help with the Product Code and World Adventures

pc
technical issues
  • EA_Spectre's avatar
    EA_Spectre
    13 years ago

    Hi amhamilton23,

    Get in contact with one of our game advisors to transfer your Steam code to Origin. After that uninstall the Sims base game and re-download it from Origin. It should be possible to install World Adventures then.

    The reasons for this is that you cannot mix Steam and Origin games.

    Hope that helps!

    Ursula

3 Replies

  • EA_Spectre's avatar
    EA_Spectre
    Icon for Community Admin rankCommunity Admin
    13 years ago

    Hi amhamilton23,

    Get in contact with one of our game advisors to transfer your Steam code to Origin. After that uninstall the Sims base game and re-download it from Origin. It should be possible to install World Adventures then.

    The reasons for this is that you cannot mix Steam and Origin games.

    Hope that helps!

    Ursula

  • MilkmanGamer's avatar
    MilkmanGamer
    13 years ago

    If Sims 3 wont work on Steam why are they selling it? I have the same problem registering the game i bought on sale from Steam last weekend.If it is an Origin only game why would other gaming sites sell the thing!?!? This is not the customers fault,the cd key proves our purchase of EA/Origins game and should allow full access.

  • SevrinTiger's avatar
    SevrinTiger
    13 years ago

    I think the problem with World Adventures is that you're using a CD not downloading it from Steam, it seems that in the fecked up world of EA you can only buy addons from the same place you bought the fecking game in the first place. Oh and don't bother trying to use the Create A World tool that is ONLY available from the official website, it won't recognise the Steam version and there is not a Steam tool version of it available for downlod.

    If you still have the recipt for the expansion I would take it back, as it is a compete waste of money. Indeed I am coming to feel that the entire game is an utter waste of money.

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