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Anonymous's avatar
Anonymous
13 years ago
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Problems with Sims 3 Download with Steam

  I have a few problems with my Sims 3 that I downloaded from the Steam Store. When I try to use the product code provided by Steam to activate my game on the Sims network, there is an error. It does...
  • EA_Spectre's avatar
    13 years ago

    Hi amhamilton23,

    Get in contact with one of our game advisors to transfer your Steam code to Origin. After that uninstall the Sims base game and re-download it from Origin. It should be possible to install World Adventures then.

    The reasons for this is that you cannot mix Steam and Origin games.

    Hope that helps!

    Ursula

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