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@x-Sakaeru-x What kind of install is this: Origin, EA App, disc, Steam, or something else? Does it make a difference if you take your computer offline before trying to play? I realize this isn't a good solution, but it is a useful test. If you use Origin or the EA App, you can put it in offline mode before disconnecting your computer from the internet.
If this doesn't help, please run a dxdiag and attch it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Please also let me know whether OneDrive is running, even if you never use it, and how full it is.
Wow you are always my hero! I unplugged my ethernet cable so I was completely without internet and it made no difference. I use the EA app (because it forces you to now >☹️ ) I used to use origin but it made me switch. The game has been running fine from the EA app thus far.
I have attached my dxdiag.
OneDrive is not running and has 767GB in it apparently.
It's interesting you mention OneDrive because I turned off backing up to OneDrive because I was getting lots of alerts that OneDrive was full and it annoyed me. I looked and I could see a lot of it was all of my Sims CC so I turned my backup off and deleted it all. The game has been working fine for months after this, though.
- puzzlezaddict3 years agoHero+
@x-Sakaeru-x Your dxdiag lists some generic Windows errors, so it's a good idea to run a couple of basic checks on your Windows system files:
- Hit Windows key-X
- Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
- Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
- The system will start validating soon. If it throws an error, please list it here
- After it reaches 100%, hit Windows key-X again
- Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
- Inside the window, copy and paste “sfc /scannow” without quotes, and enter
- Post the message you receive here
Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates. If any install, restart again afterwards.
Please test Sims 3 in a clean user folder, if you haven't already. Move the entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the fodler you've moved but temporarily not read by the game.) Don't add anything to the new folder yet; just start a new save in Sunset Valley and see how it runs.
If the new save runs fine, try copying over one of your existing saves, but nothing else yet. Since you're copying and pasting rather than dragging and dropping, you don't need to worry about the effects of missing mods and custom content.
If the new save is laggy too, please try playing in a clean boot:
The one service you need to leave enabled is the EABackgroundService, which the EA App needs in order to run. Disable everything else, as described, and when you restart your computer, go through the Task Manager's background processes list shutting down everything that doesn't absolutely need to be running. If you accidentally kill the wrong service and it doesn't restart on its own, just reboot your computer again.
- 3 years ago
First run in powershell showed no error.
Second said:
"Verification 100% complete.
Windows resource protection did not find any integrity violations"
No updates available.
Tested in a clean folder -- I have tried this a few times and I've even completely uninstalled and reinstalled twice with no mods or cc or expansions.
I did a clean boot and it is still laggy.
The one thing I can maybe think of is that my version of windows isn't verified but again this has not caused any problems in the months I have been playing the Sims just fine.
- puzzlezaddict3 years agoHero+
@x-Sakaeru-x I'd like to see the results of some hardware monitoring. Please download hwinfo (it's free) from here:
https://www.hwinfo.com/download/
You don't need to install anything; just choose the Portable version, unzip it, and launch it from Downloads or wherever you like. If you do want the full installer, be sure to click the button for hwinfo itself, not for lansweeper.
Restart your computer, open hwinfo, choose Sensors Only, and click the button that's a sheet of paper with a + to start logging. Save the log file to your desktop for easy access. Wait five minutes, then open Sims 3 and play for at least 20 minutes. Don't alt-tab out of the game or run any other programs, aside from the EA App of course, while you're testing. When you're done, click the same button to stop the logging.
Please upload the log to the third-party filesharing site of your choice (Google Drive, Dropbox, etc.) and link it for me. Either leave it in .csv format or, if you're going to use OneDrive, create a .zip file, and don't open the log before uploading it, or else my log reader might not be able to interpret it.
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