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Anonymous's avatar
Anonymous
12 years ago

Re: [MAC] Game crashes suddenly

Hi

Is this a new problem - has it worked in the past? If it is a new problem, have you changed anything in your setup since the last time it worked? What is your patch level?

Unfortunately a lot of TS3 players encounter problems when playing the game on their Mac. These can include crashing and freezing. A lot of these issues can be avoided or at least improved by the following measures.

Firstly, manually reset your RAM while playing. See BluebellFlora's guide on how to do this: http://bluebellflora.com/the-sims-3-on-a-mac/resetting-ram-during-gameplay/

I restart my computer before I play TS3. The memory used as seen in Activity Monitor is at about 3GB after the restart. If I open the Launcher it goes up to around 11 GB (that's all I've done - just opened the Launcher!). At this point I reset the RAM. Then I hit play and get through the opening sequence. I then press cmd-return to put the game in windowed mode from time to time while playing (and always before saving or using CAS). That way I can keep an eye on the memory and reset RAM if necessary. Being in windowed mode also allows you to close the game using force quit if it freezes up - it's better to crash the game than your whole computer.

Second tip is to save frequently. I save at least once per sim day. Use the option to Save or Save As, rather than the combined Save and Quit.

Make sure you are patched up to date. The 1.63 patch included fixes for Mac simmers that did actually improve the stability of the game on our operating systems, so it is well worth updating.

For general advice, information and tips on how to play TS3 on a Mac, read BluebellFlora's guide here:

http://answers.ea.com/t5/The-Sims-3/Links-to-Mac-help-threads-and-guides/m-p/749664#U749664

Caspin

12 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago
    It worked for about the first month of playing, and one day i didnt change anything but it randomly started. Unfortuabely i have tried purging, before theys about 100mb free and after 1.5gb but it still doesnt work.
  • Anonymous's avatar
    Anonymous
    12 years ago

    OK. What is your patch level, how many TS3 expansions do you have installed and how much RAM does your computer have?

  • Anonymous's avatar
    Anonymous
    12 years ago
    I only have high end loft and fast lane stuff packs. How do i see how much ram i have?
  • Anonymous's avatar
    Anonymous
    12 years ago

    Click on the Apple logo at the top left hand side, then choose "About This Mac". It will give you some basic info including "Memory", which will tell you how many GB RAM you have installed.

  • Anonymous's avatar
    Anonymous
    12 years ago

    @crispinwall, if OP has at least 4 GB I can't see how the base game and 2 stuff packs would crash the game unless op has been saving a while and is playing with origin "The Ram Hog" on.  I wonder if the new patch and origin update is attacking mac users too??

  • Anonymous's avatar
    Anonymous
    12 years ago
    Says 2 2GB memory slots both in use which accept 1333 MHz DDR3? and 100GB storage is still left
  • Anonymous's avatar
    Anonymous
    12 years ago

    This is what EA states about minimum reqirements for Mac. Since you only have the base game and 2 sttuff packs I wonder if your problem is Origin

    FOR MAC OS X

    • Mac OS X 10.5.7 Leopard or higher
    • Intel Core Duo Processor
    • 2 GB RAM
    • ATI X1600 or Nvidia 7300 GT with 128 MB of Video RAM, or Intel Integrated GMA X3100.
    • At least 6.1 GB of hard drive space with at least 1 GB of additional space for custom content and saved games
    • This game will not run on PowerPC (G3/G4/G5) based Mac systems, or the GMA 950 class of integrated video cards.

    ORIGIN REQUIREMENTS FOR MAC The Origin client needs to be able to run on your system in order for you to play The Sims 3.

    • 150MB of available disk space
    • OS X 10.6.8 minimum
    • Intel Core 2 Duo processor
  • Anonymous's avatar
    Anonymous
    12 years ago
    The game works differently on a Mac, BGH22. It can crash on my iMac with 16 GB RAM if I don't frequently purge the available RAM manually. Having 4 GB may be adequate but maybe not. At the rate Cider uses up RAM, 4 GB can be used in a flash. Here is a guide to how the game was made for Macs in case you a particularly interested: http://forum.thesims3.com/jforum/posts/list/539546.page

    To the OP: let's see if we can get to the bottom of this. So are you starting a new game or are you creating/choosing sims in an existing save? Do you use custom content? Are you patched to at least 1.63?

  • Anonymous's avatar
    Anonymous
    12 years ago

    @crispinwall. Thank you and interesting. Now I see why Mac users may have more probelms.

  • Anonymous's avatar
    Anonymous
    12 years ago
    Im pretty sure i have all the requients esp. Because it worked fine for about a month. Im starting new game because when it first occured i unistalled then reinstalled to see if that was the problem,u pick or create a family and choose a house and everything works fine but when u go to the move the family in it loads for a bit then freezes and quits
  • Anonymous's avatar
    Anonymous
    12 years ago

    @97jake wrote:
    Im pretty sure i have all the requients esp. Because it worked fine for about a month. Im starting new game because when it first occured i unistalled then reinstalled to see if that was the problem,u pick or create a family and choose a house and everything works fine but when u go to the move the family in it loads for a bit then freezes and quits

    Hi Jake,

    The problem with playing TS3 on a Mac is that it isn't always very stable and problems can come and go. If you were using an older save file, then there could be accumulated problems in that save. However since you are starting a brand new game when this happens and you haven't changed any other factors (such as installing new content, mods, CC, or patching or updating something), then I think it is either a RAM issue or something corrupt in your game setup or possibly the particular world you are using.

    Which world are you trying to play in?

    When the game crashes, just it just close down or do you get any error messsages?

    If you are using CAS at the beginning of the play session, that can really hog the RAM and it will often crash the game either while you are still using CAS or shortly afterwards. If I want to make some new sims, I load up the game and use CAS, while frequently purging the RAM, then save the sims to the library. After that I quit the game and restart everything before actually starting to play. If I go out of CAS and then try to use the sims straightaway, the graphics freak out and then it crashes and I get an error message. So it is possible that if you are making new sims at the start of a new game, this might be the problem you are having too.

    Caspin

  • Anonymous's avatar
    Anonymous
    12 years ago
    Just the world installed, i cant really choose. Normally just closes down but sometimes apple pops up saying it closed down and sent a report. Thanks for the advice i will try it 🙂

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