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tallpeasant's avatar
tallpeasant
6 years ago

Re: Sims Disappear When Traveling in World Adventures

Hey i'm having the same problem did u ever get it fixed?
pc
technical issues
tallpeasant's avatar
tallpeasant
6 years ago

Thank you for your reply,

so I did everything you mentioned except I can't download "Xcode" because it says it needs a certain mac version 10. something or later which is another issue I need to fix. I'll eventually figure this out. I'm just stuck there fr now. thank you so much for your help either way. By the way, do you know how to fix the bug where when you try downloading your additional content purchased from the Sims 3 store, it gets stuck on "Queued for Download"? it just gets stuck there in an endless screen and when I do click "install" from the downloads tab it closes the sims 3 window and then gives me an "Unknown Sims 3 error has occurred" and I tried contacting EA 3 times about this they even escalated my problem and I haven't gotten a call back from the "pros" and it's been 3 days. This game is so buggy it's so frustrating. thanks again for everything

puzzlezaddict's avatar
puzzlezaddict
Hero+
6 years ago

@tallpeasant  Don't worry too much about purging RAM.  It's a bit helpful around the edges, but it's probably not going to make a huge difference.  If you also play while completely offline, purging RAM would probably free up around 20 MB of memory, which isn't nothing but also isn't going to be the difference between your being able to play and not.

I don't really know about the download bug because I always use Firefox.  Safari doesn't work well with the store.  I'm not even sure Firefox works on old versions of macOS, but you might look into a variant called Waterfox, which is said to be compatible with older operating systems.  Other things you can try:

  • Clear your browser cache
  • If you're stuck with Safari, go to Preferences > Privacy > Manage Website Data and delete everything (this will reset all your logins as well)
  • Make sure you don't have your browser set to block popups
  • Open the launcher before you try to download anything
  • When prompted to choose an app to open the download, choose the base game icon; if that doesn't work, use the icon of your newest pack, i.e. the one that launches the game
  • Only download 4-6 items at a time, and one at a time if you're handling worlds or other large files

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