Forum Discussion

Morghax's avatar
12 years ago

Redeemed the 20-digit Humble Bundle codes through Origin

[quote]First of all, thank you all for your patience while our teams have worked to resolve the problems redeeming the codes and apologies once again for the inconvenience this has caused you all.

Please follow these steps to complete the registration of your game:

For players that previously received a 16 digit code in their Humble Origin Bundle and have already redeemed the code through Origin, please open the email you have received from Humble Bundle titled: “Your Humble Bundle order is ready” and access the hyper-link to view the updated 20 digit codes.

You should then redeem these codes on the Sims 3 website (Redeeming the Sims 3 base game first).

Thank you.[/quote]

Umm if I redeemed it through the Origin client did I break anything?

29 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago

    So now I'm wondering if they're going to send out new keys for us or fix the issue internally?

    However, from what I have been reading, the installation requires a different length key to the one provided?

    If this wan't for a charitable cause, I might be getting a little madder than I currently am.  EA, sort your act out! 😕mileymad:

  • Anonymous's avatar
    Anonymous
    12 years ago

    I purchased The Sims 3 along with the other games in the humble bundle, and i entered the code on origin and i told me to enter the key and then i did. how do i get the game on origin for there?

  • Anonymous's avatar
    Anonymous
    12 years ago

    I have a 20 digit key from the Humble Bundle page, so this is not the 16 vs 20 digit key issue. It doesn't work and gives me an invalid key error whenever I try to register the game through the Sims site.

  • Anonymous's avatar
    Anonymous
    12 years ago

    My friend got the humble bundle,he says he already has the sims 3 so decided to give me the codes. I downloaded Origin,created an account and what-not. The when I enter the serial key,it  says I must redeem it on the sims 3 website,I had no problem with it,I had to create a Sims 3 account and use my serial key and all the crap. But whne I hit "Register a game" and put my Sims 3 serial code it says it is invalid. I am getting really pissed at this,I tried everything to try and fix this. Help,anyone?

  • Anonymous's avatar
    Anonymous
    12 years ago

    hey happened the same to me, i posted here as well, eventually after 3 hours i tried again and the code worked. so keep trying. gl

  • Anonymous's avatar
    Anonymous
    12 years ago

    Hello, so my problem is that I just bought the Humble Origin Bundle and got the Sims 3 starter pack, but the thing is that I already redeem the code on Origin and have the game on my library there but when I enter the community site the High-End Loft Stuff doesn't appear on my list of games, so why's that?

    PS: I tried redeeming on the site but it says my code is wrong.

  • Anonymous's avatar
    Anonymous
    12 years ago

    Exact same problem here. Funny how all codes work on origin but not on sims 3's servers. This is yet again, a major **bleep**up for EA. Now i am closer to see why they got voted the worst company.

  • HI i cant register my game, it says that is invalid cd key. for both sims 3 and the 2 expansions i got from the origin 

    Humble Bundle 

     

    so what shuld i do? i can play the game but want to be abel to login at the game also. 

    //Ronnye

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    @cse90: Try to redeem your other codes at thesims3.com.

    Origin seems to invalidate so everyone that tried to redeem at Origin and now has issues, should get in contact with Customer Support (and yes, I'm aware that there's a long wait)

    The AnswerHQ is about Users helping Users.

    They can be found here: https://help.ea.com/contact-us/ask

    Choose a category, a game and a platform for the contact options to show up.

    If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.

    See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

About The Sims 3 Technical Issues

Get help with issues in The Sims 3 from fellow Simmers.83,225 PostsLatest Activity: 5 minutes ago