2 years ago
Reedem old code
Hi, I recently have started playing the sims 3 again. I bought all the expansions years ago on CD. I see some of them stayed on my EA as “already owned”, however some didn’t. I still have all the box...
@lunasims186 The codes shouldn't expire, but it's possible you used them already, perhaps in a different account. If you're not sure what happened to them, contact EA customer support for help. Take a photo for each pack showing the disc, its case, and the serial number (clearly readable). You can upload these when you submit the help request.
I would strongly recommend using live chat rather than email. If you don't see the option, try this link:
Make sure you're signed into an EA site (this one is fine) before clicking the link and that the location in the lower-right corner of the browser window is set to U.S. or U.K.