Seasons registration key
I Bought a physical copy the Sims 3 seasons, and I added it on Origin with no problem. But when I want to launch the game it keeps asking for a registration key and it wont accept it.
Forum Discussion
For everything account/serial code related, you need to contact Customer Support.
They can be found here: https://help.ea.com/contact-us
Choose a category, a game and a platform for the option so show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
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