Simms 3 Generations won't install due to InstallShield Wizard error

I have no virus on my laptop, O checked that. The programs will start but as soon as they are loaded they will crash and won't respond. I cleared out a few things with the ccleaner there was no obvious tab or something saying windows temp. Directory. AutoCAD and Chrome will just crash after starting and i have to end them using task manager. If i try to start Word or so it says that an error has occurred making Word not function properly and forcing Word to shut down. Do you wish to repair the error? I clicked yes and it started reparing. After it was done I restarted Word giving me the same error again. I have removed CCleaner from my laptop