Forum Discussion

Orient37's avatar
2 years ago
Solved

Sims 3 64 bits freezes and flashes

Hello,

I recently downloaded the Sims 3 64bits on my MacBook Pro (2017, processor: 3,5 GHz Intel Core i7 double cœur, graphic:Intel Iris Plus Graphics 650 1536 Mo).

When I play, I'm going through some problems that force me to always shut down the game despite the time I spent on it, and more.

The first bug consist into a kind of freeze and flashes, the game lags and can't stop flashing. I have to shut down the game to stop it.


With the second bug, the screen of my game freezes, all the controls works because when I clic I can hear the sounds, the music, etc... like it's normally working but I have this frozen screen on top which can't allow me to play. I have to shut down the game as well.

I bought all the content to be able to play again sims 3 and I'm pretty sad my gaming experience is inexistant because I have to constantly shut down the game and start all again because of those bugs. 

When I play, I noticed my scree, adapts to the sims 3 screen set up with black bands on the sides, I don't know if it could come from there... 

To try to solve it, I already tried to start again my computer, to repare the game on the EA app, and I uninstalled all the paid content I bought on the official website with sims points. 

I searched on all forums in French and inn English and I didn't find any answer, so if you have any clue about where is problem could come from, I would babe very grateful to hear from you 🙂

Thank you!



PS: I'm sorry if my english is not very understandable 

  • @Orient37  Please try playing in windowed mode; you can switch by pressing cmd-return (enter) at the Main Menu or once a save has loaded.  The black bands happen when Sims 3 is running in fullscreen mode but the aspect ratio doesn't fit the screen properly.  While you could fix this by choosing a different resolution, one with the proper 16:9 ratio, please try windowed mode first.

    Please also disable Advanced Rendering, which is a check box with the other graphics options.  Do so at the Main Menu, and quit to desktop before loading a save.

    Please test the game in Sunset Valley and let me know how it runs.  If that doesn't help, uninstall the Pets expansion, which you can do by moving the folder itself.  Wherever you've installed the game, likely one of these locations:

    Macintosh HD/Applications

    Macintosh HD/Users/your username/Applications

    Macintosh HD/Applications/EA Games

    you'll find a "The Sims 3 Packs" folder, and a folder for each installed pack inside.  Drag the EP05 folder to the desktop to temporarily remove Pets, and test a new save.

8 Replies

  • @Orient37  Please try playing in windowed mode; you can switch by pressing cmd-return (enter) at the Main Menu or once a save has loaded.  The black bands happen when Sims 3 is running in fullscreen mode but the aspect ratio doesn't fit the screen properly.  While you could fix this by choosing a different resolution, one with the proper 16:9 ratio, please try windowed mode first.

    Please also disable Advanced Rendering, which is a check box with the other graphics options.  Do so at the Main Menu, and quit to desktop before loading a save.

    Please test the game in Sunset Valley and let me know how it runs.  If that doesn't help, uninstall the Pets expansion, which you can do by moving the folder itself.  Wherever you've installed the game, likely one of these locations:

    Macintosh HD/Applications

    Macintosh HD/Users/your username/Applications

    Macintosh HD/Applications/EA Games

    you'll find a "The Sims 3 Packs" folder, and a folder for each installed pack inside.  Drag the EP05 folder to the desktop to temporarily remove Pets, and test a new save.

  • Dangbe28's avatar
    Dangbe28
    12 months ago

    Hi, I’m having the same problem that @puzzlezaddict @is having and I tried to put in windowed size it’s still not working. I attached an image (I tried put video but isn’t working) of my situation, if you know something I can do to fix it please let me know! 
     

  • @Dangbe28  Please list the full specs of your Mac: everything under About This Mac including the operating system and except for the serial number.

  • Dangbe28's avatar
    Dangbe28
    12 months ago

    laptop specs:

    Macbook Pro 2020 13-inch 

    MacOs Sonoma 14.4.1

    Processador: 2.3 GHz Quad-Core Intel Core i7

    Graphics: Intel Iris Plus Graphics 1536 MB

    memory: 16 GB 3733 MHz LPDDR4X

    Note: I bought this computer around two months ago!

  • @Dangbe28  Please go into Documents > Electronic Arts > The Sims 3 and delete Options.ini.  This will reset all your in-game settings, including the graphics options.  Load the game and don't change anything, with the exception of the resolution and fullscreen/windowed if you want.  Let me know how the game looks.

    If you see any graphical anomalies, exit back to the Main Menu, lower all the settings to the minimums, disable Advanced Rendering and enable Object Hiding, quit to desktop, and reload.  It's important to always quit after changing a graphics setting (other than a couple exceptions) and before loading a save, or else you can see graphics glitches even when everything should otherwise be fine.

    I will say however that from the few examples posted here, Macs with your family of processors, and I believe yours specifically has an i7-1068NG7, often run Sims 3 very poorly, with various graphics glitches that aren't responsive to intervention.  I'm happy to help you experiment, if you want to keep trying, just saying there might not be a good solution here.

  • Dangbe28's avatar
    Dangbe28
    12 months ago

    Hi! it really helped me, thank you! 

    Can i still install costum content/ Mods? or you don’t recommend it? 

    Again, thanks for the help!

  • @Dangbe28  I would suggest being cautious with both mods and custom content, but there's no reason you can't use them at all.  Lighting mods are probably not a good idea, but any mod from NRaas is fine, as are most mods from Mod the Sims that say they're updated for patch 1.67.  You should absolutely test them out in a new save (other than NRaas mods) to be sure; I'm just saying you're unlikely to see any issues.

    The same is true for .package-based custom content: test it in a new save to make sure it's okay, and actually use it on sims rather than just having it in your game.  If it's fine, keep it.  Even if you miss an issue, a .package file is simple to remove.

    For .Sims3Packs, as in, what you install through the launcher, I'd strongly suggest testing everything in a clean user folder before letting it anywhere near your saves.  The problem here is that when you get bad cc this way, it's difficult to remove, so the best approach is prevention.  Move the entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop, open the launcher to spawn a clean folder, install what you want to test, and before doing anything else, see whether any extra items installed alongside the ones you wanted.  Bad cc can attach itself to other cc or to households or lots.

    If you're satisfied you didn't get any stowaways, load a new save and check out the items.  Make sure sims are wearing them, or objects are placed on the active lot, and play for a little while, maybe a sim-day or so.  You can test a handful of items at once, to make this less tedious, as long as you remember to try them all.

    If everything looks fine, you can then delete the new Sims 3 folder, restore the old one to Documents > Electronic Arts, and install the new content into this folder.

About The Sims 3 Technical Issues

Get help with issues in The Sims 3 from fellow Simmers.83,193 PostsLatest Activity: 28 minutes ago