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@desia2003 Okay, I'm not sure why that's happening, but please check the new user account and see whether you can play there. That would be one of the suggestions anyway because it's a good way to narrow down the cause of the problem.
- puzzlezaddict5 years agoHero+
@desia2003 Okay, if you'd like to troubleshoot in your main account, try moving the entire Sims 3 user folder out of Documents > Electronic Arts and onto your desktop. If you still can't open the game, take your computer offline: you can sign into Origin and put it in offline mode, then disable wifi and/or disconnect the ethernet cable before playing.
I'm happy to keep troubleshooting with your main user account for as long as you want. But if at any point you get frustrated and just want to play, there's nothing wrong with using the second account instead.
- 5 years ago@puzzlezaddict Thank you, I really would like to try to get it to work on my main account. I moved the folder and it wouldn't open so I tried to turn it offline and it wasn't opening either
- puzzlezaddict5 years agoHero+
@desia2003 Try disabling Origin in-game: hover over your username, select Application Settings, then the Origin in-game header, and disable the option at the top.
If that doesn't help, do you have iCloud set to automatically sync the contents of Documents? If you're not sure, please check; if auto syncing is enabled, please disable it. This guide is for a different issue, but the relevant settings are the same:
https://bluebellflora.com/2017/02/06/sims-3-and-sims-4-not-loading-save-games/
If that doesn't help either, do you have an antivirus or a cleaner app on your Mac? Do you use some other service that syncs data, e.g. Dropbox? Anything that's active on your main user account but not the new one might be relevant.
- 5 years ago@puzzlezaddict Hi! So I went to go disable origin in game, turns out it was already disabled so I tried it enabled and it didn't work. I had the documents unchecked but I had to uncheck the optimize Mac storage option. It wouldn't open after I tried these. As far as I know I do not have any antivirus or cleaning apps on my Mac nor do I have dropbox
- puzzlezaddict5 years agoHero+
@desia2003 Okay, now with the settings changed, please move the Sims 3 folder out of Documents > Electronic Arts again and see whether the game opens. If it does not, please let me know whether you get a new Sims 3 folder and what's inside it. (A screenshot would be great.)
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