Sims 3 cd

@Koklacskira  If you can register the others, do so now.  Otherwise, you'll need to contact EA customer support.  Take a photo for each item showing its disc, its case, and the product code (clearly readable).  You can upload these when you submit the help request.

I would strongly recommend using live chat rather than email.  If you don't see the option, try this link:

https://help.ea.com/en/help-contact-us/?product=the-sims-3&topic=missing-game&category=manage-my-account&subcategory=find-missing-game

Make sure you're signed into an EA site (this one is fine) before clicking the link and that the location in the lower-right corner of the browser window is set to U.S. or U.K.

I found a way to register them, but I cannot download them now. It only shows 'unlocked', but it wouldn't download it. What should I do?

@Koklacskira  You'll need to ask EA customer support to add the 64-bit "entitlements," as they're called, for these packs to your account.  Please see the first post of this thread for more information:

https://answers.ea.com/t5/Technical-Issues-Mac/SOLVED-64-bit-Sims-3-content-not-in-Origin-library/m-p/9653314

If support won't help, let me know.

Hey!!! What do you think how long does it take them to respond? 

@Koklacskira  I wouldn't count on a good response to an email no matter how quickly it showed up.  That's why in the post I linked, I strongly suggest using live chat instead.  In a live chat, you can clarify or ask more questions or push further if needed.  So I'd suggest that you try that as well.

The post I linked has a suggestion for how to get the live chat option when it's not showing by default.

@Koklacskira  You should see an option that specifically says live chat:

If you click that and nothing pops up, the issue may be the browser.  So try with a different browser, or on a different device.