4 years ago
Sims 3 computer
I just bought a new computer that I was told would run my games. It runs wolfquest anniversary edition on high settings and sims 4, but will not launch sims 3 and if it does it’s very poor quality. ...
@BrittanyAkina Are you really saying Sims 3 has launched on this computer at some point? I ask for two reasons. One is that your dxdiag is full of DirectX 9 errors, and the game won't open at all until this is addressed. Maybe you've done so already, and the errors are from before, but if not, please manually install DX9 now, as described here:
The other reason is that the deviceconfig.log is from an entirely different computer, perhaps your old one if you moved over some files. The log should update every time the game actually loads, so either it's never loaded or the file is being synced from somewhere else, or you're looking for the file in the wrong location. To make sure it's the correct file, right-click on it and select Properties, then General, and look for the file path in Location. It should be exactly this:
C:\Users\[your username]\Documents\Electronic Arts\The Sims 3
If the file path is different, please look in the above location. If the file path is the same, do you use OneDrive, and is it set to automatically sync the contents of Documents? That could be the cause—OneDrive is downloading an old version of deviceconfig—and the underlying problem—OneDrive is also downloading other files that are getting in the way.
If you're not sure whether OneDrive is set to automatically sync Documents, here's how to check:
@BrittanyAkina I think it's unlikely that the game's program files are the problem here. (If you're worried about the integrity of the program files, just repair the game: open your Origin game library, right-click on the Sims 3 icon, and select Repair.) Instead, try removing your previous content, at least for now. Move the entire Sims 3 folder out of Documents\Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content. Don't add anything to that folder yet; just start a new save and see how it runs.
If you're satisfied, you can transfer your saves and other content from the old folder to the new one, but don't move over any files that regenerate themselves. For example, use the new options.ini that will have spawned rather than the old one. Here's an explanation of everything in your user folder so you know what's worth preserving:
https://sims3.crinrict.com/en/2011/01/faq-user-files.html
If you haven't already, you'll also want to manually limit your in-game framerates. I can help with that if you'd like, but let's get the game running well first.