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ZeriBlackheart's avatar
ZeriBlackheart
New Hotshot
7 hours ago

sims 3 crashes to desktop on launch

ok so long story.

my main pc died a few months ago and i got custody of my boyfriends old alienware laptop. it was too bloated with windows to function, so i wiped it and installed linux nobaro.

i had been missing the sims, so i decided to try and see if sims 3 would run on it. i installed the EA app, installed the sims 3 launcher and all my purchased content, and ran the game. it ran successfully, and i played for several hours.  

then i tried to download my store content. it opened the launcher but nothing appeared in the launcher and it was 'downloading' for hours. 

i turned the game off and returned the next day. the game will not launch.

the launcher opens briefly then crashes immediately to desktop. i tried many solutions to remedy this problem, and finally just repaired the game. this seemed to work, and it worked fine after that.

i played the game most of the day and it worked just fine. even ran better than it did on my old desktop. but once again i tried to install some of my store content. ONE item, just to see if it would download it. 

it did not, and now the game crashes to desktop once again.

i have no mods or third party content installed at all. i havent even figured out how to do that on linux yet. but at the very LEAST, i should be able to play the game with the store content that i PAID for.

please advise

crashing
the sims 3 store

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    1 hour ago

    ZeriBlackheart​  The attempt to install Store content might be breaking things, although it's interesting that repairing worked, if that's the only troubleshooting step you tried at the time.  Normally, you'd fix a broken install of user files (Store content or otherwise) by removing or renaming the Sims 3 user folder, the one that's in Documents > Electronic Arts > The Sims 3 in Windows and macOS.  That's where the Store content would be installed and therefore where any broken file(s) would be.

    The caveat is if you've installed the game to the same location as the user files, with everything jumbled up, all bets are off, and I could see how a repair would have flushed the bad data.

    Having said all that, you're the second person who's posted recently about not being able to install Store content into a Linux distro.  I don't have any hands-on experience with Linux, and while I do know that some players have been able to use Store content, I couldn't tell you how.  So I'd suggest you post on Mod the Sims, where last I heard, there were a few active users running some flavor of Linux.  If that doesn't work out, you could ask at NRaas, which is more active but with fewer Linux users.  Someone there might know where the good resources are, if nothing else.

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