6 years ago
Sims 3 crashing repeatedly
After years of playing the sims 3, with nearly all expansion packs enabled, with no faults the entire time, I upgraded to a new laptop. Since then, I've encountered a bug which shuts down the instan...
@Peaches6071 I'd like to see the whole dxdiag, not just the first few lines. After you run it, you can save the entire thing as a text document and then attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
File's attached, thank you in advance!
@Peaches6071 There are a number of errors in your dxdiag, some of which may not be related to Sims 3. One clearly is though: the MSVCR80.dll. This is part of a VC++ runtime library, specifically the 2005 version. Sims 3 uses this resource, and if it's corrupt, it can and will crash the game.
The best thing to do is to uninstall your existing 2005 VC++ and install a new one from Microsoft. Click the Windows logo in the lower left corner of your screen, then select Settings > Apps, and scroll down to Microsoft Visual C++ 2005 Redistributable. Uninstall it, then download and install the new version here:
https://www.microsoft.com/en-us/download/confirmation.aspx?id=3387
Sims 3 uses the x86 version, as in 32-bit, so I don't think there's any reason to install the x64 version.
If this doesn't help, let me know, and I'll look into the other Windows errors.
Hi I tried this, but I'm still having the same issues. Do you have any other ideas for me to try please?