Forum Discussion

Ibouff's avatar
Ibouff
12 years ago
Solved

Sims 3 crashing

I've had Sims 3 since mid-summer. I love the game. But recently on my Windows 8 it started randomly freezing. I said "Ok no big deal" and I lowered the graphics to as low as I felt comfortable. It di...
pc
technical issues
  • crinrict's avatar
    crinrict
    12 years ago

    Cause opening up a laptop and change a component is usually rather hard to do.

    From you're DxDiag it's a bit hard to tell if you have a switchable card in there (for that prize that could be a possibility). Check if you do by either checking your installed hardware or right clicking on the desktop to see if you have another card in there.

    Here's a review of your computer that doesn't say anything about a switchable card though: http://www.notebookcheck.net/Toshiba-Satellite-S855-S5378.86216.0.html

    Not sure what to tell you.

    Updating drivers and lowering everything seems the only solution and if that doesn't help, I don't know.

    You might wanna get a second opinion on the sims3.com though. There's many people that help out there and maybe someone has a different suggestion: http://forum.thesims3.com/jforum/forums/show/10.page

    They will also ask for your DxDiag so either post them there from start or link this thread.

Ibouff's avatar
Ibouff
12 years ago

---------------------------- Preferred DirectShow Filters ----------------------------

[HKEY_LOCAL_MACHINE\Software\Microsoft\DirectShow\Preferred]

<media subtype GUID>, [<filter friendly name>, ]<filter CLSID>

MEDIASUBTYPE_WMAUDIO_LOSSLESS, WMAudio Decoder DMO, CLSID_CWMADecMediaObject MEDIASUBTYPE_MPG4, Mpeg4 Decoder DMO, CLSID_CMpeg4DecMediaObject WMMEDIASUBTYPE_WMSP2, WMSpeech Decoder DMO, CLSID_CWMSPDecMediaObject MEDIASUBTYPE_WVC1, WMVideo Decoder DMO, CLSID_CWMVDecMediaObject {[edit: credit card info removed]-8000-00AA00389B71}, DV Video Decoder, CLSID_DVVideoCodec MEDIASUBTYPE_h264, Microsoft DTV-DVD Video Decoder, CLSID_CMPEG2VidDecoderDS MEDIASUBTYPE_MPEG1AudioPayload, MPEG Audio Decoder, CLSID_CMpegAudioCodec {78766964-0000-0010-8000-00AA00389B71}, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject MEDIASUBTYPE_WMAUDIO3, WMAudio Decoder DMO, CLSID_CWMADecMediaObject MEDIASUBTYPE_WMV2, WMVideo Decoder DMO, CLSID_CWMVDecMediaObject MEDIASUBTYPE_MPEG2_AUDIO, Microsoft DTV-DVD Audio Decoder, CLSID_CMPEG2AudDecoderDS {[edit: credit card info removed]-8000-00AA00389B71}, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject WMMEDIASUBTYPE_MP3, MP3 Decoder DMO, CLSID_CMP3DecMediaObject MEDIASUBTYPE_mp42, Mpeg4 Decoder DMO, CLSID_CMpeg4DecMediaObject MEDIASUBTYPE_MSS1, WMV Screen decoder DMO, CLSID_CMSSCDecMediaObject MEDIASUBTYPE_WVP2, WMVideo Decoder DMO, CLSID_CWMVDecMediaObject MEDIASUBTYPE_WMV1, WMVideo Decoder DMO, CLSID_CWMVDecMediaObject MEDIASUBTYPE_WMVP, WMVideo Decoder DMO, CLSID_CWMVDecMediaObject MEDIASUBTYPE_WMV3, WMVideo Decoder DMO, CLSID_CWMVDecMediaObject MEDIASUBTYPE_WMVR, WMVideo Decoder DMO, CLSID_CWMVDecMediaObject MEDIASUBTYPE_MJPG, MJPEG Decompressor, CLSID_MjpegDec MEDIASUBTYPE_mp43, Mpeg43 Decoder DMO, CLSID_CMpeg43DecMediaObject MEDIASUBTYPE_MSS2, WMV Screen decoder DMO, CLSID_CMSSCDecMediaObject {[edit: credit card info removed]-8000-00AA00389B71}, DV Video Decoder, CLSID_DVVideoCodec WMMEDIASUBTYPE_WMAudioV8, WMAudio Decoder DMO, CLSID_CWMADecMediaObject {[edit: credit card info removed]-8000-00AA00389B71}, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject WMMEDIASUBTYPE_WMSP1, WMSpeech Decoder DMO, CLSID_CWMSPDecMediaObject MEDIASUBTYPE_RAW_AAC1, Microsoft DTV-DVD Audio Decoder, CLSID_CMPEG2AudDecoderDS {6C737664-0000-0010-8000-00AA00389B71}, DV Video Decoder, CLSID_DVVideoCodec MEDIASUBTYPE_MP43, Mpeg43 Decoder DMO, CLSID_CMpeg43DecMediaObject MEDIASUBTYPE_MPEG1Payload, MPEG Video Decoder, CLSID_CMpegVideoCodec MEDIASUBTYPE_AVC1, Microsoft DTV-DVD Video Decoder, CLSID_CMPEG2VidDecoderDS {20637664-0000-0010-8000-00AA00389B71}, DV Video Decoder, CLSID_DVVideoCodec {[edit: credit card info removed]-8000-00AA00389B71}, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject MEDIASUBTYPE_MP42, Mpeg4 Decoder DMO, CLSID_CMpeg4DecMediaObject MEDIASUBTYPE_MPEG_ADTS_AAC, Microsoft DTV-DVD Audio Decoder, CLSID_CMPEG2AudDecoderDS MEDIASUBTYPE_mpg4, Mpeg4 Decoder DMO, CLSID_CMpeg4DecMediaObject MEDIASUBTYPE_M4S2, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject MEDIASUBTYPE_m4s2, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject MEDIASUBTYPE_MP4S, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject MEDIASUBTYPE_mp4s, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject MEDIASUBTYPE_MPEG1Packet, MPEG Video Decoder, CLSID_CMpegVideoCodec {5634504D-0000-0010-8000-00AA00389B71}, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject {7634706D-0000-0010-8000-00AA00389B71}, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject MEDIASUBTYPE_H264, Microsoft DTV-DVD Video Decoder, CLSID_CMPEG2VidDecoderDS MEDIASUBTYPE_MPEG2_VIDEO, Microsoft DTV-DVD Video Decoder, CLSID_CMPEG2VidDecoderDS MEDIASUBTYPE_WMVA, WMVideo Decoder DMO, CLSID_CWMVDecMediaObject MEDIASUBTYPE_MSAUDIO1, WMAudio Decoder DMO, CLSID_CWMADecMediaObject MEDIASUBTYPE_DVD_LPCM_AUDIO, Microsoft DTV-DVD Audio Decoder, CLSID_CMPEG2AudDecoderDS MEDIASUBTYPE_MPEG_LOAS, Microsoft DTV-DVD Audio Decoder, CLSID_CMPEG2AudDecoderDS

--------------------------- Media Foundation Transforms ---------------------------

[HKEY_LOCAL_MACHINE\Software\Classes\MediaFoundation\Transforms]

<category>:   <transform friendly name>, <transform CLSID>, <flags>, [<merit>, ]<file name>, <file version>

Video Decoders:   Microsoft MPEG Video Decoder MFT, {2D709E52-123F-49B5-9CBC-9AF5CDE28FB9}, 0x1, msmpeg2vdec.dll, 12.00.9200.16429   DV Decoder MFT, {404A6DE5-D4D6-4260-9BC7-5A6CBD882432}, 0x1, mfdvdec.dll, 6.02.9200.16384   Mpeg4s Decoder MFT, CLSID_CMpeg4sDecMFT, 0x1, mp4sdecd.dll, 6.02.9200.16496   Microsoft H264 Video Decoder MFT, CLSID_CMSH264DecoderMFT, 0x1, msmpeg2vdec.dll, 12.00.9200.16429   WMV Screen decoder MFT, CLSID_CMSSCDecMediaObject, 0x1, wmvsdecd.dll, 6.02.9200.16384   WMVideo Decoder MFT, CLSID_CWMVDecMediaObject, 0x1, wmvdecod.dll, 6.02.9200.16604   MJPEG Decoder MFT, {CB17E772-E1CC-4633-8450-5617AF577905}, 0x1, mfmjpegdec.dll, 6.02.9200.16384   Mpeg43 Decoder MFT, CLSID_CMpeg43DecMediaObject, 0x1, mp43decd.dll, 6.02.9200.16384   Mpeg4 Decoder MFT, CLSID_CMpeg4DecMediaObject, 0x1, mpg4decd.dll, 6.02.9200.16384 Video Encoders:   Intel® Quick Sync Video H.264 Encoder MFT, {4BE8D3C0-0515-4A37-AD55-E4BAE19AF471}, 0x4, 7, mfx_mft_h264ve_64.dll, 3.12.0007.0026   H264 Encoder MFT, {6CA50344-051A-4DED-9779-A43305165E35}, 0x1, mfh264enc.dll, 6.02.9200.16420   WMVideo8 Encoder MFT, CLSID_CWMVXEncMediaObject, 0x1, wmvxencd.dll, 6.02.9200.16384   WMVideo9 Encoder MFT, CLSID_CWMV9EncMediaObject, 0x1, wmvencod.dll, 6.02.9200.16384   Microsoft MPEG-2 Video Encoder MFT, {E6335F02-80B7-4DC4-ADFA-DFE7210D20D5}, 0x2, msmpeg2enc.dll, 12.00.9200.16384 Video Effects:   Frame Rate Converter, CLSID_CFrameRateConvertDmo, 0x1, mfvdsp.dll, 6.02.9200.16384   Resizer MFT, CLSID_CResizerDMO, 0x1, vidreszr.dll, 6.02.9200.16384   VideoStabilization MFT, {51571744-7FE4-4FF2-A498-2DC34FF74F1B}, 0x1, MSVideoDSP.dll, 6.02.9200.16384   Color Control, CLSID_CColorControlDmo, 0x1, mfvdsp.dll, 6.02.9200.16384   Color Converter MFT, CLSID_CColorConvertDMO, 0x1, colorcnv.dll, 6.02.9200.16384 Video Processor:   Microsoft Video Processor MFT, {88753B26-5B24-49BD-B2E7-0C445C78C982}, 0x1, msvproc.dll, 12.00.9200.16420 Audio Decoders:   Microsoft Dolby Digital Plus Decoder MFT, {177C0AFE-900B-48D4-9E4C-57ADD250B3D4}, 0x1, MSAudDecMFT.dll, 6.02.9200.16579   WMAudio Decoder MFT, CLSID_CWMADecMediaObject, 0x1, WMADMOD.DLL, 6.02.9200.16384   Microsoft AAC Audio Decoder MFT, CLSID_CMSAACDecMFT, 0x1, MSAudDecMFT.dll, 6.02.9200.16579   A-law Wrapper MFT, {36CB6E0C-78C1-42B2-9943-846262F31786}, 0x1, mfcore.dll, 12.00.9200.16628   GSM ACM Wrapper MFT, {4A76B469-7B66-4DD4-BA2D-DDF244C766DC}, 0x1, mfcore.dll, 12.00.9200.16628   WMAPro over S/PDIF MFT, CLSID_CWMAudioSpdTxDMO, 0x1, WMADMOD.DLL, 6.02.9200.16384   Microsoft MPEG Audio Decoder MFT, {70707B39-B2CA-4015-ABEA-F8447D22D88B}, 0x1, MSAudDecMFT.dll, 6.02.9200.16579   WMSpeech Decoder DMO, CLSID_CWMSPDecMediaObject, 0x1, WMSPDMOD.DLL, 6.02.9200.16384   G711 Wrapper MFT, {92B66080-5E2D-449E-90C4-C41F268E5514}, 0x1, mfcore.dll, 12.00.9200.16628   IMA ADPCM ACM Wrapper MFT, {A16E1BFF-A80D-48AD-AECD-A35C005685FE}, 0x1, mfcore.dll, 12.00.9200.16628   MP3 Decoder MFT, CLSID_CMP3DecMediaObject, 0x1, mp3dmod.dll, 6.02.9200.16384   ADPCM ACM Wrapper MFT, {CA34FE0A-5722-43AD-AF23-05F7650257DD}, 0x1, mfcore.dll, 12.00.9200.16628 Audio Encoders:   MP3 Encoder ACM Wrapper MFT, {11103421-354C-4CCA-A7A3-1AFF9A5B6701}, 0x1, mfcore.dll, 12.00.9200.16628   WM Speech Encoder DMO, CLSID_CWMSPEncMediaObject2, 0x1, WMSPDMOE.DLL, 6.02.9200.16384   Microsoft MPEG-2 Audio Encoder MFT, {46A4DD5C-73F8-4304-94DF-308F760974F4}, 0x1, msmpeg2enc.dll, 12.00.9200.16384   WMAudio Encoder MFT, CLSID_CWMAEncMediaObject, 0x1, WMADMOE.DLL, 6.02.9200.16384   Microsoft AAC Audio Encoder MFT, {93AF0C51-2275-45D2-A35B-F2BA21CAED00}, 0x1, mfAACEnc.dll, 6.02.9200.16384   Microsoft Dolby Digital Encoder MFT, {AC3315C9-F481-45D7-826C-0B406C1F64B8}, 0x1, msac3enc.dll, 6.02.9200.16384 Audio Effects:   AEC, CLSID_CWMAudioAEC, 0x1, mfwmaaec.dll, 6.02.9200.16384   Resampler MFT, CLSID_CResamplerMediaObject, 0x1, resampledmo.dll, 6.02.9200.16384 Multiplexers:   Microsoft MPEG2 Multiplexer MFT, {AB300F71-01AB-46D2-AB6C-64906CB03258}, 0x2, mfmpeg2srcsnk.dll, 12.00.9200.16437 Others:   Microsoft H264 Video Remux (MPEG2TSToMP4) MFT, {05A47EBB-8BF0-4CBF-AD2F-3B71D75866F5}, 0x1, msmpeg2vdec.dll, 12.00.9200.16429

-------------------------------------------- Media Foundation Enabled Hardware Categories --------------------------------------------

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Media Foundation\HardwareMFT]

EnableEncoders = 1 EnableDecoders = 1 EnableVideoProcessors = 1

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