Forum Discussion

lildominoe's avatar
lildominoe
3 years ago

Sims 3 DLC in purchase history but says I don't own it when trying to download

Since moving over to the EA app from Origin, DLC that I purchased on TheSims3.com is won't download. When trying to download the content from the Sims 3.com website, some of my purchases are telling ...
technical issues
the sims 3 store
puzzlezaddict's avatar
puzzlezaddict
Hero+
3 years ago

@lildominoe  Please try downloading the items from their product pages, not from your purchase history.  For any item, if  you get the "you don't own this content" error, refresh the product page a couple times and try again.

If that doesn't work, please let me know whether the Store account you're signed into is the same one as the EA account you used to install Sims 3 on this computer.

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