Sims 3 error; Unable to connect to servers
Hi,
I did a quick search in the forum, and couldn't find anything exactly like this.
I downloaded The Sims 3 through Origin. I also downloaded the High End Loft Stuff add-on.
When I try to launch the game, the Sims 3 launcher appears. When I press the 'play' button, I get the following error message;
There is a problem connecting to the servers. Please ensure your internet connection is active. Please try again later.
Of course, my internet connection is absolutely fine.
I contacted EA, requested a callback, which I just finished with. Apparently this is a known issue, they have received many calls about it today.
To be honest, I don't really trust EA (previous bad experiences with customer care), so I wanted to check if anyone else is having the same issue?
I've googled the problem, and found a few 'fixes', none of which worked.
So i come to you, oh experts of Sims :-)
Can anyone please help???
Oh btw, I also get a script error, when the Sims 3 launcher opens. It asks me if I want to continue running scripts on 'this page'. It has the following URL in the error pop-up window;
SandArcher,
Thank you very much for the response. Sims 3 is now working, could be because of the EA servers actually being down, or because of the software update it performed this morning.
I kept checking for game updates in the launcher yesterday (haven't played in a long time), even after a couple of automatic updates.
This morning, I tried lauching again, same issue as yesterday.
However, after a couple of attempts, I was prompted to update High End Loft Stuff to 3.13.1. After this update, all is working ok!!
