Forum Discussion

Anonymous's avatar
Anonymous
12 years ago

Sims 3 game keeps crashing when I want to start a new game

Hi, I just bought the Sims 3 starter today, but I keep getting crashes when I start a new game. I get an error that "the game stopped working" when the progress bar is around 20%. I'm running Windows...
pc
technical issues
crinrict's avatar
crinrict
Hero+
12 years ago

Got an answer for you.

Seems there's something wrong with the graphic card/driver

Suggestions (Quote FordGT90Concept)

Every single one faulted in the ATI (AMD) graphics driver. I'd do the normal routine:


1) Make sure the GPU isn't overheating.
2) Make sure the GPU is getting enough power under load.
3) Update graphics drivers.
4) Check if other games have problems; run FurMark and check for artifacts.
5) RMA the graphics card.

Anonymous's avatar
Anonymous
12 years ago

Thanks. I set up a VMware virtual machine with Windows 7 and installed the sims 3 there. It works perfectly fine in Windows 7, so it appears like the issue lies in the Windows 8.1 preview, or in the graphics driver compatibility with Windows 8.1.

Thanks for your time! Hope the issue gets fixed though, I dont like playing games in a virtual machine.

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    Thanks for the heads up. That could very well be.

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