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Anonymous
12 years ago

Sims 3 Game keeps crashing

Owned the game for almost a week now and i have yet to play it;  when creating a sim, the game crashes before i can complete the creation.  this is very frustrating.  i bought the sims 3 starter pack with late night and high end expansions from best buy.  all i want to do is play the dang game.  I have a brand new toshiba satellite P75-A7100 specs below.

PROCESSOR* Intel® Core™ i7-4700MQ Processor OPERATING SYSTEM* Windows 8.1 GRAPHICS ENGINE* Mobile Intel® HM86 Express Chipset, Mobile Intel® HD Graphics GRAPHICS MEMORY* 64MB-1760MB dynamically allocated shared graphics memory
Memory and Storage MEMORY* 8GB DDR3L 1600MHz memory HARD DRIVE* 750GB (5400rpm, Serial ATA) OPTICAL DRIVE* DVD-SuperMulti drive (+/-R double layer)
Audio and Video DISPLAY SIZE 17.3" widescreen DISPLAY TYPE* FHD TruBrite® TFT LED Backlit Display with Intel® Wireless Display Technology DISPLAY RESOLUTION 16:9 aspect ratio, 1920x1080, Supports 1080p content AUDIO DTS Studio Sound™, Headphone jack (stereo), Microphone input port with Toshiba Sleep and Music, Microphone jack (mono), harman/kardon® stereo speaker what should i do to correct this?  please help

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