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StellaBlue50's avatar
StellaBlue50
Seasoned Newcomer
3 months ago

Sims 3 game launcher under maintenance?

When I try to start my Sims 3 game, the launch screen is white with a puzzled looking sim and text in many languages saying the launcher is down for maintenance.  I have been playing the Sims 3 for many years and have never seen this.  Does anyone know why this has happened and if there is anything I can do about it?

 

32 Replies

  • Creeper545548's avatar
    Creeper545548
    Seasoned Ace
    3 months ago

    Site is back up. I was asleep so I wasn't around when it came online. If anyone at ea knows what's been happening please let us know. It's been scaring me now this has happened twice now and it took longer to get back up.

  • svaken1987's avatar
    svaken1987
    Rising Novice
    3 months ago

    Yes, yesterday the store was down for a day(?). Down for maintenance, it said. The store sometimes looked empty with just that image or like the image (see in this message below).

    The store went back up last (mid)night, but I still waited until the next day (+12 hours later). I also live in a different time zone.
    I was just able to redeem the 3 codes through the store and download them. But the store doesn't seem to be working well yet:

    SimPoints that you still have are not displayed. (Are gone???)
    Unlocking items cannot be downloaded.*
    (*Example: Sometimes when you buy a world + location like Dragon Valley and The Duke of Bows Renaissance Faire Venue, you can unlock the black dragon) But... I can't. It cannot be downloaded. (Menu -> Store -> Store Content -> Premium material -> Magic -> there you will find the black dragon.)

    Hope someone from EA can explain and the store issues/problems can soon be solved. :)

    This screenshot was from yesterday: The website could also looked like this:

     

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