Sims 3 Grey Map
Hi. I downloaded The Sims 3 from Origin and my map is grey. It's been like this for a year now actually and I keep uninstalling it and installing it over and over just hoping that maybe I'll get luck...
Forum Discussion
@linastyyy Do you have GeForce Experience set to optimize your in-game settings? If so, that could be the issue. Please disable that option in GFE, delete options.ini from the Sims 4 folder in Documents\Electronic Arts, and see whether it helps.
By the way, have you done anything to the .sgr files, or run another GPU fix tool, since you repaired? If so, please let me know. Please also confirm that they're both (graphicscards.sgr and graphicsrules.sgr) still listed as .sgr files and not .txt files. Unless you changed the default install location in Origin, the full path should be:
Program Files (x86)\Origin Games\The Sims 3\Game\Bin
No the game is not optimized in GeForce experience. And yes, I've already tried to optimize it in GeForce experience as well and that doesnt work either. The graphicsrules and graphicscards files are all in their original state. I deleted and reinstalled the game yesterday when you first told me to revert the sgr files to their original state. I did not touch them.
@linastyyy Try playing in a clean boot. It's still a good idea to manually go through the Task Manager's background apps section to make sure nothing suspicious is running, since some applications are apparently not disabled in a clean boot anymore.
https://www.windowscentral.com/how-clean-boot-windows-10
I would wonder in particular about anything with the name Alienware in it, since Dell provides some gaming optimization software that might not be playing nicely with Sims 3.
I did a clean boot and it's still grey. I don't have any Alienware anything on my computer. I guess the game just won't work on this computer. Thanks for trying to help. This sucks though cus there are people with newer graphics cards that can play and for some reason I can't. I had a GTX 1050 when I first got the computer and the game still did that. Then, I got a GeForce 1660. Still didn't work. I have a 1660 SUPER now and it still doesn't work. 3 graphics cards are not getting read from the game on this computer. Really sucks but what can you do...
@linastyyy If you're still interested in troubleshooting, I'd like to see the status of your card in the Device Manager. Hit Windows key-X and select Device Manager, expand the Display Adapters section, and take a screenshot. You can attach it to a post or embed it. Please also run a new dxdiag, so I can see any new errors.
It may also be informative to run the Dell diagnostics tool:
https://www.dell.com/support/home/en-us/product-support/product/inspiron-3670-desktop/diagnose
