Forum Discussion

Anonymous

12 years ago

Approved

Sims 3 Humble Bundle activation problem.

So i brought the Humble bundle yesterday. I activated The Sims 3 on Origin. Worked perfectly. Then i went onto thesims3.com to activate my game onto my sims account. I had a 20.digit code, i typed it in and recieved

"The code you typed is invalid, please try again. " This is roughly the thing it said. I am danish so i translated the text from Danish to english.

What do i do? I want to download the sims 3 world creator, but i cant because i cant activate it.

technical issues

11 Replies

crinrict
Hero+
12 years ago
Contact customer support. They are the only ones that can help if codes are persistenly invalid.

The AnswerHQ is about Users helping Users.

They can be found here: https://help.ea.com/contact-us/ask

Choose a category, a game and a platform for the contact options to show up.

If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.

See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html