Sims 3 is CRASHING! I don't care if I have to get a new driver or whatever, just please help!

Thanks for all the details.

Could you also post the part about your graphic card and check how much free disc space you have.

I have an AMD Radeon HD65300 Graphics Card I think.  That is considered a Graphics Card right?  

As far as disc space is concerned, in the C: Drive I have 768 GB free of 914 GB.

Hope this helps!

If this helps, the error message it presents is "The Sims 3 Has Stopped Working."

Don't think that's a card. Rather a chip.

If you post the DxDiag part about it, I can check on the drivers and dedicated memory.

For now, turn down your graphic options (ingame) and turn off mirror reflections.

[I/O]

Resource Device Status
0x00000020-0x00000021 Programmable interrupt controller OK
0x000000A0-0x000000A1 Programmable interrupt controller OK
0x0000E000-0x0000EFFF PCI standard PCI-to-PCI bridge OK
0x0000E000-0x0000EFFF Realtek PCIe GBE Family Controller OK
0x00000040-0x00000043 System timer OK
0x00000000-0x0000000F Direct memory access controller OK
0x00000000-0x0000000F PCI bus OK
0x00000000-0x0000000F Motherboard resources OK
0x00000081-0x00000083 Direct memory access controller OK
0x00000087-0x00000087 Direct memory access controller OK
0x00000089-0x0000008B Direct memory access controller OK
0x0000008F-0x0000008F Direct memory access controller OK
0x000000C0-0x000000DF Direct memory access controller OK
0x00000061-0x00000061 System speaker OK
0x000003E0-0x00000CF7 PCI bus OK
0x000003B0-0x000003DF PCI bus OK
0x000003B0-0x000003DF AMD Radeon HD 6530D Graphics OK
0x00001778-0x0000FFFF PCI bus OK
0x00000070-0x00000071 System CMOS/real time clock OK
0x00000010-0x0000001F Motherboard resources OK
0x00000010-0x0000001F Motherboard resources OK
0x00000022-0x0000003F Motherboard resources OK
0x00000022-0x0000003F Motherboard resources OK
0x00000044-0x0000005F Motherboard resources OK
0x00000062-0x00000063 Motherboard resources OK
0x00000065-0x0000006F Motherboard resources OK
0x00000065-0x0000006F Motherboard resources OK
0x00000072-0x0000007F Motherboard resources OK
0x00000072-0x0000007F Motherboard resources OK
0x00000080-0x00000080 Motherboard resources OK
0x00000080-0x00000080 Motherboard resources OK
0x00000084-0x00000086 Motherboard resources OK
0x00000084-0x00000086 Motherboard resources OK
0x00000088-0x00000088 Motherboard resources OK
0x00000088-0x00000088 Motherboard resources OK
0x0000008C-0x0000008E Motherboard resources OK
0x0000008C-0x0000008E Motherboard resources OK
0x00000090-0x0000009F Motherboard resources OK
0x00000090-0x0000009F Motherboard resources OK
0x000000A2-0x000000BF Motherboard resources OK
0x000000A2-0x000000BF Motherboard resources OK
0x000000E0-0x000000EF Motherboard resources OK
0x000000E0-0x000000EF Motherboard resources OK
0x000004D0-0x000004D1 Motherboard resources OK
0x000004D0-0x000004D1 Motherboard resources OK
0x00000285-0x00000286 Motherboard resources OK
0x00000A00-0x00000A01 Motherboard resources OK
0x00000063-0x00000063 Motherboard resources OK
0x00000067-0x0000006F Motherboard resources OK
0x000000B1-0x000000B1 Motherboard resources OK
0x0000040B-0x0000040B Motherboard resources OK
0x000004D6-0x000004D6 Motherboard resources OK
0x00000C00-0x00000C01 Motherboard resources OK
0x00000C14-0x00000C14 Motherboard resources OK
0x00000C50-0x00000C51 Motherboard resources OK
0x00000C52-0x00000C52 Motherboard resources OK
0x00000C6C-0x00000C6C Motherboard resources OK
0x00000C6F-0x00000C6F Motherboard resources OK
0x00000CD0-0x00000CD1 Motherboard resources OK
0x00000CD2-0x00000CD3 Motherboard resources OK
0x00000CD4-0x00000CD5 Motherboard resources OK
0x00000CD6-0x00000CD7 Motherboard resources OK
0x00000CD8-0x00000CDF Motherboard resources OK
0x00000800-0x0000089F Motherboard resources OK
0x00000B20-0x00000B3F Motherboard resources OK
0x00000900-0x0000090F Motherboard resources OK
0x00000910-0x0000091F Motherboard resources OK
0x0000FE00-0x0000FEFE Motherboard resources OK
0x0000F140-0x0000F147 AMD SATA Controller OK
0x0000F130-0x0000F133 AMD SATA Controller OK
0x0000F120-0x0000F127 AMD SATA Controller OK
0x0000F110-0x0000F113 AMD SATA Controller OK
0x0000F100-0x0000F10F AMD SATA Controller OK
0x00001770-0x00001777 Motherboard resources OK
0x000000F0-0x000000FF Numeric data processor OK
0x0000F000-0x0000F0FF AMD Radeon HD 6530D Graphics OK
0x000003C0-0x000003DF AMD Radeon HD 6530D Graphics OK

[IRQs]

Resource Device Status
IRQ 17 PCI standard PCI-to-PCI bridge OK
IRQ 17 Standard Enhanced PCI to USB Host Controller OK
IRQ 17 Standard Enhanced PCI to USB Host Controller OK
IRQ 17 Standard Enhanced PCI to USB Host Controller OK
IRQ 18 Standard OpenHCD USB Host Controller OK
IRQ 18 Standard OpenHCD USB Host Controller OK
IRQ 18 PCI standard PCI-to-PCI bridge OK
IRQ 18 Standard OpenHCD USB Host Controller OK
IRQ 18 Standard OpenHCD USB Host Controller OK
IRQ 0 System timer OK
IRQ 4294967293 Realtek PCIe GBE Family Controller OK
IRQ 4294967292 802.11n Wireless LAN Card OK
IRQ 8 System CMOS/real time clock OK
IRQ 19 AMD SATA Controller OK
IRQ 13 Numeric data processor OK
IRQ 16 SDA Standard Compliant SD Host Controller OK
IRQ 16 High Definition Audio Controller OK
IRQ 16 PCI standard PCI-to-PCI bridge OK
IRQ 81 Microsoft ACPI-Compliant System OK
IRQ 82 Microsoft ACPI-Compliant System OK
IRQ 83 Microsoft ACPI-Compliant System OK
IRQ 84 Microsoft ACPI-Compliant System OK
IRQ 85 Microsoft ACPI-Compliant System OK
IRQ 86 Microsoft ACPI-Compliant System OK
IRQ 87 Microsoft ACPI-Compliant System OK
IRQ 88 Microsoft ACPI-Compliant System OK
IRQ 89 Microsoft ACPI-Compliant System OK
IRQ 90 Microsoft ACPI-Compliant System OK
IRQ 91 Microsoft ACPI-Compliant System OK
IRQ 92 Microsoft ACPI-Compliant System OK
IRQ 93 Microsoft ACPI-Compliant System OK
IRQ 94 Microsoft ACPI-Compliant System OK
IRQ 95 Microsoft ACPI-Compliant System OK
IRQ 96 Microsoft ACPI-Compliant System OK
IRQ 97 Microsoft ACPI-Compliant System OK
IRQ 98 Microsoft ACPI-Compliant System OK
IRQ 99 Microsoft ACPI-Compliant System OK
IRQ 100 Microsoft ACPI-Compliant System OK
IRQ 101 Microsoft ACPI-Compliant System OK
IRQ 102 Microsoft ACPI-Compliant System OK
IRQ 103 Microsoft ACPI-Compliant System OK
IRQ 104 Microsoft ACPI-Compliant System OK
IRQ 105 Microsoft ACPI-Compliant System OK
IRQ 106 Microsoft ACPI-Compliant System OK
IRQ 107 Microsoft ACPI-Compliant System OK
IRQ 108 Microsoft ACPI-Compliant System OK
IRQ 109 Microsoft ACPI-Compliant System OK
IRQ 110 Microsoft ACPI-Compliant System OK
IRQ 111 Microsoft ACPI-Compliant System OK
IRQ 112 Microsoft ACPI-Compliant System OK
IRQ 113 Microsoft ACPI-Compliant System OK
IRQ 114 Microsoft ACPI-Compliant System OK
IRQ 115 Microsoft ACPI-Compliant System OK
IRQ 116 Microsoft ACPI-Compliant System OK
IRQ 117 Microsoft ACPI-Compliant System OK
IRQ 118 Microsoft ACPI-Compliant System OK
IRQ 119 Microsoft ACPI-Compliant System OK
IRQ 120 Microsoft ACPI-Compliant System OK
IRQ 121 Microsoft ACPI-Compliant System OK
IRQ 122 Microsoft ACPI-Compliant System OK
IRQ 123 Microsoft ACPI-Compliant System OK
IRQ 124 Microsoft ACPI-Compliant System OK
IRQ 125 Microsoft ACPI-Compliant System OK
IRQ 126 Microsoft ACPI-Compliant System OK
IRQ 127 Microsoft ACPI-Compliant System OK
IRQ 128 Microsoft ACPI-Compliant System OK
IRQ 129 Microsoft ACPI-Compliant System OK
IRQ 130 Microsoft ACPI-Compliant System OK
IRQ 131 Microsoft ACPI-Compliant System OK
IRQ 132 Microsoft ACPI-Compliant System OK
IRQ 133 Microsoft ACPI-Compliant System OK
IRQ 134 Microsoft ACPI-Compliant System OK
IRQ 135 Microsoft ACPI-Compliant System OK
IRQ 136 Microsoft ACPI-Compliant System OK
IRQ 137 Microsoft ACPI-Compliant System OK
IRQ 138 Microsoft ACPI-Compliant System OK
IRQ 139 Microsoft ACPI-Compliant System OK
IRQ 140 Microsoft ACPI-Compliant System OK
IRQ 141 Microsoft ACPI-Compliant System OK
IRQ 142 Microsoft ACPI-Compliant System OK
IRQ 143 Microsoft ACPI-Compliant System OK
IRQ 144 Microsoft ACPI-Compliant System OK
IRQ 145 Microsoft ACPI-Compliant System OK
IRQ 146 Microsoft ACPI-Compliant System OK
IRQ 147 Microsoft ACPI-Compliant System OK
IRQ 148 Microsoft ACPI-Compliant System OK
IRQ 149 Microsoft ACPI-Compliant System OK
IRQ 150 Microsoft ACPI-Compliant System OK
IRQ 151 Microsoft ACPI-Compliant System OK
IRQ 152 Microsoft ACPI-Compliant System OK
IRQ 153 Microsoft ACPI-Compliant System OK
IRQ 154 Microsoft ACPI-Compliant System OK
IRQ 155 Microsoft ACPI-Compliant System OK
IRQ 156 Microsoft ACPI-Compliant System OK
IRQ 157 Microsoft ACPI-Compliant System OK
IRQ 158 Microsoft ACPI-Compliant System OK
IRQ 159 Microsoft ACPI-Compliant System OK
IRQ 160 Microsoft ACPI-Compliant System OK
IRQ 161 Microsoft ACPI-Compliant System OK
IRQ 162 Microsoft ACPI-Compliant System OK
IRQ 163 Microsoft ACPI-Compliant System OK
IRQ 164 Microsoft ACPI-Compliant System OK
IRQ 165 Microsoft ACPI-Compliant System OK
IRQ 166 Microsoft ACPI-Compliant System OK
IRQ 167 Microsoft ACPI-Compliant System OK
IRQ 168 Microsoft ACPI-Compliant System OK
IRQ 169 Microsoft ACPI-Compliant System OK
IRQ 170 Microsoft ACPI-Compliant System OK
IRQ 171 Microsoft ACPI-Compliant System OK
IRQ 172 Microsoft ACPI-Compliant System OK
IRQ 173 Microsoft ACPI-Compliant System OK
IRQ 174 Microsoft ACPI-Compliant System OK
IRQ 175 Microsoft ACPI-Compliant System OK
IRQ 176 Microsoft ACPI-Compliant System OK
IRQ 177 Microsoft ACPI-Compliant System OK
IRQ 178 Microsoft ACPI-Compliant System OK
IRQ 179 Microsoft ACPI-Compliant System OK
IRQ 180 Microsoft ACPI-Compliant System OK
IRQ 181 Microsoft ACPI-Compliant System OK
IRQ 182 Microsoft ACPI-Compliant System OK
IRQ 183 Microsoft ACPI-Compliant System OK
IRQ 184 Microsoft ACPI-Compliant System OK
IRQ 185 Microsoft ACPI-Compliant System OK
IRQ 186 Microsoft ACPI-Compliant System OK
IRQ 187 Microsoft ACPI-Compliant System OK
IRQ 188 Microsoft ACPI-Compliant System OK
IRQ 189 Microsoft ACPI-Compliant System OK
IRQ 190 Microsoft ACPI-Compliant System OK
IRQ 4294967294 AMD Radeon HD 6530D Graphics OK

[Memory]

Resource Device Status
0xD0000000-0xD00FFFFF PCI standard PCI-to-PCI bridge OK
0xD0000000-0xD00FFFFF Realtek PCIe GBE Family Controller OK
0xFEB49000-0xFEB49FFF Standard OpenHCD USB Host Controller OK
0xFED00000-0xFED003FF High precision event timer OK
0xFED00000-0xFED003FF Motherboard resources OK
0xFEB4E000-0xFEB4E0FF Standard Enhanced PCI to USB Host Controller OK
0xD0004000-0xD0004FFF Realtek PCIe GBE Family Controller OK
0xA0000-0xBFFFF PCI bus OK
0xA0000-0xBFFFF AMD Radeon HD 6530D Graphics OK
0xC0000-0xDFFFF PCI bus OK
0xC0000000-0xFFFFFFFF PCI bus OK
0xC0000000-0xFFFFFFFF AMD Radeon HD 6530D Graphics OK
0xFEB4C000-0xFEB4C0FF Standard Enhanced PCI to USB Host Controller OK
0xFEAF0000-0xFEAFFFFF 802.11n Wireless LAN Card OK
0xE0000000-0xEFFFFFFF System board OK
0xFEB48000-0xFEB480FF Standard Enhanced PCI to USB Host Controller OK
0xFEC00000-0xFEC00FFF Motherboard resources OK
0xFEE00000-0xFEE00FFF Motherboard resources OK
0xFED80000-0xFED8FFFF Motherboard resources OK
0xFED61000-0xFED70FFF Motherboard resources OK
0xFEC10000-0xFEC10FFF Motherboard resources OK
0xFF000000-0xFFFFFFFF Motherboard resources OK
0xFEB50000-0xFEB507FF AMD SATA Controller OK
0xFEB4B000-0xFEB4BFFF Standard OpenHCD USB Host Controller OK
0xFEB4A000-0xFEB4A0FF SDA Standard Compliant SD Host Controller OK
0xFEB4F000-0xFEB4FFFF Standard OpenHCD USB Host Controller OK
0xFEB40000-0xFEB43FFF High Definition Audio Controller OK
0xFEB00000-0xFEB3FFFF AMD Radeon HD 6530D Graphics OK
0xFEA00000-0xFEAFFFFF PCI standard PCI-to-PCI bridge OK
0xFEB4D000-0xFEB4DFFF Standard OpenHCD USB Host Controller OK

^I'm guessing this is what you wanted.  

Here's also my drivers:

Item Value
Drive E:
Description CD-ROM Drive
Media Loaded Yes
Media Type DVD Writer
Name hp DVD-RAM GH80N SATA CdRom Device
Manufacturer (Standard CD-ROM drives)
Status OK
Transfer Rate 4729.06 kbytes/sec
SCSI Target ID 0
PNP Device ID SCSI\CDROM&VEN_HP&PROD_DVD-RAM_GH80N\4&BFEAF4F&0&020000
Driver c:\windows\system32\drivers\cdrom.sys (6.1.7601.17514, 144.00 KB (147,456 bytes), 11/20/2010 9:23 PM)

Drive J:
Description CD-ROM Drive
Media Loaded No
Media Type DVD-ROM
Name DTSOFT Virtual CdRom Device
Manufacturer (Standard CD-ROM drives)
Status OK
Transfer Rate -1.00 kbytes/sec
SCSI Target ID Not Available
PNP Device ID DTSOFTBUS&REV1\DTCDROM&REV1\1&79F5D87&0&00
Driver c:\windows\system32\drivers\cdrom.sys (6.1.7601.17514, 144.00 KB (147,456 bytes), 11/20/2010 9:23 PM)

Before you go on, I just want to say that I want to be able to run my Sims 3 game with decent enough graphics, only because, I'll be making a story out of it and I want the pictures to look decent.  So, it's not going to hurt me if I need to get another graphics card or not, because I have an Expansion Bay on my computer.  

Which leads me to another question, if I've ever never put in a driver or a card of any sort inside my computer before, is it a bad idea to learn how to put it in?

Post the part where it says Display Devices 

And no, it's never a bad idea to learn something new.

Here's a link which tells you which cards run the game well: http://simswiki.info/wiki.php?title=Game_Help:TS3_System_Requirements

Item Value
Name AMD Radeon HD 6530D Graphics
PNP Device ID PCI\VEN_1002&DEV_964A&SUBSYS_2ACF103C&REV_00\3&267A616A&0&08
Adapter Type ATI display adapter (0x964A), Advanced Micro Devices, Inc. compatible
Adapter Description AMD Radeon HD 6530D Graphics
Adapter RAM 512.00 MB (536,870,912 bytes)
Installed Drivers aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver Version 8.892.1.1000
INF File oem117.inf (ati2mtag_Sumo_Desktop section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 1600 x 900 x 60 hertz
Bits/Pixel 32
Memory Address 0xC0000000-0xFFFFFFFF
I/O Port 0x0000F000-0x0000F0FF
Memory Address 0xFEB00000-0xFEB3FFFF
IRQ Channel IRQ 4294967294
I/O Port 0x000003B0-0x000003DF
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver c:\windows\system32\drivers\atikmpag.sys (8.14.1.6229, 303.50 KB (310,784 bytes), 10/24/2011 4:40 AM)

Also piggy-backing on this topic to say that since recently upgrading my video card to a HD6570 Raethon, I am also having these issues. For the past few days I have gotten along with running at minimal graphics settings, saving every 5/10 minutes, but now we're to the point where it locks up even when saving. 

This is beyond ridiculous.

Providing all my information as well: 

---------------
Display Devices
---------------
Card name: AMD Radeon HD 6570
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6759)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6759&SUBSYS_25021462&REV_00
Display Memory: 2295 MB
Dedicated Memory: 1016 MB
Shared Memory: 1279 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: Xerox XG-70D
Monitor Id: XER72B2
Native Mode: unknown
Output Type: HD15
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1191 (English)
Driver Version: 12.104.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 3/28/2013 21:37:02, 1155264 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2419-11CF-7573-0805BEC2C535}
Vendor ID: 0x1002
Device ID: 0x6759
SubSys ID: 0x25021462
Revision ID: 0x0000
Driver Strong Name: oem66.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NI:12.104.0.0😛ci\ven_1002&dev_6759
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

Card name: AMD Radeon HD 6570
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6759)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6759&SUBSYS_25021462&REV_00
Display Memory: 2295 MB
Dedicated Memory: 1016 MB
Shared Memory: 1279 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: L2210NW
Monitor Id: WDE5520
Native Mode: 1680 x 1050(p) (59.954Hz)
Output Type: DVI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1191 (English)
Driver Version: 12.104.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 3/28/2013 21:37:02, 1155264 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2419-11CF-7573-0805BEC2C535}
Vendor ID: 0x1002
Device ID: 0x6759
SubSys ID: 0x25021462
Revision ID: 0x0000
Driver Strong Name: oem66.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NI:12.104.0.0😛ci\ven_1002&dev_6759
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 456.6 GB
Total Space: 715.3 GB
File System: NTFS
Model: WDC WD75 02AAEX-00Y9A SCSI Disk Device

Have we covered the factory reset described in this post: http://answers.ea.com/t5/The-Sims-3/FAQ-Troubleshooting-Steps/td-p/714/ ?

@OP: Update your drivers. They are pretty old.

@distantvampire: Could you make your own thread, posting your complete DxDiag and also post if you have custom content or mods ? I was confused reading this thread until I realized that there are two people on this thread now. With crashes, it's easier to help everyone individually.